Job Details

Req ID: 89661

Supported Practice: Partners in Dental Care

Category: Business Assistant

Location: 2565 Forest Hill Ave SE, Grand Rapids, MI 49546

Position Summary:

Large dental practice is seeking an energetic dynamo to join our Amazing Business Team!



Front Desk Greeter - Full Time, Monday - Thursday


About Partners in Dental Care

• Join a team that thrives on collaboration, communication, and community
• Located on Forrest Hill Ave SE, between Burton St and Paris Ave
• Monday - Thursday schedule, no evenings

Benefits:

• Medical, prescription drug and vision insurance
• Free dental services for yourself and your dependents minus lab fees
• Life and disability insurance
• 401(K) retirement plan
• 6 paid holidays annually, 2 weeks paid vacation (after one year of employment)
• Continuing education provided and endless growth opportunities

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Check patients in for scheduled appointments, including all required registration paperwork
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications

• Customer Service experience a must
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

We're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.