Department Office Assistant Scheduler - Radiology Support Personnel

Viera, Florida

Employer: Health First
Industry: Clinic Clerical Support
Salary: Competitive
Job type: Full-Time
Job Description

POSITION SUMMARY:

The Department Office Assistant Scheduler is fully engaged in Quality/No Harm, Customer Delight, and Stewardship by providing exceptional customer and team support in a professional, memorable and timely manner.

PRIMARY ACCOUNTABILITIES:

  1. Processes and maintains all schedules for area(s) of responsibility; runs schedules daily and distributes to appropriate departments/individuals in a timely manner.
  2. Accurately documents and communicates changes, pertinent information, and any required data to other departments and physician offices.
  3. Maintains a safe working environment.
  4. Maintains established quality assurance and productivity benchmarks, utilizes best practice standards, and adheres to all healthcare regulations, including The Joint Commission guidelines.
  5. Maintains flexibility, adapting to changes in workflow processes, the needs of the Health First organization, and fluctuations in patient volume.
  6. Inputs all necessary data as directed. May assist with creation and maintenance of reports, databases, spreadsheets, and other documentation using a variety of software applications.
  7. Exceeds customer expectations through personalized, respectful, and calm communication with accurate and timely information.


Qualifications:

MINIMUM QUALIFICATIONS

  • Education: High school diploma or equivalent.
  • Work Experience: One (1) year customer support experience.
  • Knowledge/Skills/Abilities:
    • Excellent interpersonal, oral and written communication skills in the English language.
    • Ability to operate basic office equipment.
    • Basic computing skills including keyboarding, data entry, and working knowledge of MS Office applications.
    • Ability to function effectively and efficiently in a stressful work environment.
    • Ability to work autonomously, effectively prioritizing demands and managing time.


PREFERRED QUALIFICATIONS:

  • Certification: certified Administrative Professional.
  • Work Experience: Prior patient care or customer service experience in healthcare.
  • Knowledge/Skills/Abilities: Familiarity with basic medical terminology.


PHYSICAL REQUIREMENTS - Sedentary

  • Majority of time involves sitting or standing; occasional walking, bending, stooping.
  • Long periods of computer time or at workstation.
  • Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
  • May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
  • Communicating with others to exchange information.
  • Visual acuity and hand-eye coordination to perform tasks.
  • Workspace may vary from open to confined; on site or remote.
  • May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
Created: 2024-06-22
Reference: 073539
Country: United States
State: Florida
City: Viera

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