Examination Information

This job posting is for a departmental open examination administered through the Special Examination and Appointment (SEA) Program which uses an alternative examination and selection process for filling specified positions. Applicants meeting the minimum qualifications for the Deputy Chief, Investigations and Enforcement, Department of Consumer Affairs are encouraged to apply.

This examination requires applicants to submit a Statement of Qualifications (SOQ) which must include responses and specific examples related to the Desirable Qualifications listed. Please carefully read the Desirable Qualifications and Statement of Qualifications Instructions sections for more details.

The SEA Program provides for position specific examination and selection of the most qualified candidates. Applicants who meet the minimum qualifications may compete for the vacant position. An evaluation of the Statement of Qualifications may be used to rate candidates. Candidates will be competitively ranked according to their qualifications using predetermined evaluation criteria specific to each position and consistent with the knowledge, skills, and abilities of the position classification.

To apply for this examination, applicants must indicate the Examination Title in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the examination process.

A minimum rating of 70% must be attained to obtain list eligibility. Hiring interviews will be conducted with the most qualified candidates. All candidates will receive written notification of their examination results. The results of this examination will be used only to fill the position of Deputy Chief, Investigations and Enforcement, Department of Consumer Affairs, position number 525-307-8483-003, with the Department of Motor Vehicles (DMV) and may be used to fill subsequent vacancies for this position for a period of up to 12 months. The DMV may elect to consider new applicants in addition to those previously screened.

Job Description and Duties

This position is located in Orange County within the Investigations Division. Moving and relocation expenses will not be reimbursed for this position.

Pursuant to and under authorization of Vehicle Code section 1655 and Penal Code section 830.3, and under the general direction of the Chief (Deputy Director), Investigations Division (INV), the Deputy Chief has direct responsibility for the day-to-day operation of the Division's investigative efforts.

This position may be subject to allocation approval by the Human Resources Branch and/or Department of Finance approval.
You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• Deputy Chief, Investigations and Enforcement, Department of Consumer Affairs

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-438324

Position #(s):
525-307-8483-003

Working Title:
Deputy Chief- Investigations Branch, Region II

Classification:
Deputy Chief, Investigations and Enforcement, Department of Consumer Affairs $10,873.00 - $13,596.00

# of Positions:
1

Work Location:
Orange County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information
The Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, serving 30 million driver license and identification card holders, collecting over $11 billion in annual revenue. The DMV also maintains and oversees many other functions. The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at www.dmv.ca.gov .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Do NOT include ANY confidential information on any documents you submit for a job vacancy , such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board. If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.

• Foreign Transcript Evaluation (CL-635)

Who Should Apply

This is a departmental open examination for the Department of Motor Vehicles. Applicants meeting the Minimum Qualifications for the Deputy Chief, Investigations and Enforcement, Department of Consumer Affairs are encouraged to apply.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/23/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Motor Vehicles
Attn: Mee Yee, Talent Assessment Unit, JC-438324
2415 First Avenue, MS E678

Sacramento , CA 95818

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Motor Vehicles
Mee Yee, Talent Assessment Unit, JC-438324
2415 First Avenue, MS E678

Sacramento , CA 95818
Place in the "Selection & Certification Unit Drop Box" located on the 1st Floor Lobby.
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - See Desirable Qualifications and Statement of Qualifications Instructions sections below for more information.
  
  In addition to the Examination/Employment Application (STD. 678), all interested applicants are required to submit a Statement of Qualifications in accordance with the instructions listed under Statement of Qualifications Instructions below. A Statement of Qualifications is a narrative discussion of how the candidate's education, training, experience, and skills meet the Desirable Qualifications for the position, and serves as documentation of each candidates' ability to present information clearly and concisely in writing.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Please Note: Your Statement of Qualifications must include responses and specific examples for each of the Desirable Qualifications listed below.

Describe your experience in managing and supervising a large multi-disciplinary professional and administrative staff; and your demonstrated ability to develop and implement staffing plans to achieve optimum resource utilization and attainment of goals and objectives

Describe your experience with public speaking and representing a department or executive management at formal or informal hearings, conferences, public meetings, or other speaking engagements.

Describe your demonstrated ability to work collaboratively with a variety of governmental entities, including federal and local law enforcement agencies, external stakeholders, media personnel, and high-level management.

Describe your knowledge of investigative procedures and techniques, rules of evidence, and administrative hearing procedures; and your demonstrated ability to establish and modify procedures to maintain uniformity.

Describe your demonstrated ability to apprise management of relevant events or matters in a timely manner; and your demonstrated ability to advise management on development of policy related to investigations and compliance.

Statement of Qualifications Instructions

The Statement of Qualifications will be reviewed and rated by an examination panel. Candidates will be competitively ranked according to their qualifications using predetermined evaluation criteria consistent with the minimum and desirable qualifications for the position. The department may elect to consider new applicants in addition to those previously screened.

Applicants who fail to follow the Statement of Qualifications Instructions below and/or fail to provide the required application documents will receive a failing score from this examination process.

Statement of Qualifications Instructions:

• Must be clearly titled "Statement of Qualifications" at the top of the first page.
• Must number and restate verbatim each Desirable Qualification statement before the corresponding response in the same order as listed on this job posting.
• Must include specific examples addressing each of the Desirable Qualification statements.
• Must be typed with font no smaller than Arial 10 point.
• Must be no more than two (2) pages in length (one 8 ½" x 11" sheet with print on front and back is considered two [2] pages).
• Margins must be no less than half (.5) inch.
• Resumes do not take the place of the Statement of Qualifications.

Special Testing Arrangements

If you have a disability and need special testing arrangements, complete and submit an Accommodation Request (STD. 679) form along with your Examination/Employment Application (STD. 678) to the above address. You will be contacted to make specific arrangements.

Benefits
The Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.

• Benefits summary - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
• Benefits afforded by membership in the California Public Employees' Retirement System - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx (click on "CalPERS")
• Benefits and protections provided to public employees by the State Civil Service - https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
• Job descriptions and pay scales - https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Mee Yee
(916) 818-2987

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights and Resolution
(916) 657-7553

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Minimum Qualifications
Certificate: Possession of an Advanced Certificate issued by the Commission on Peace Officer Standards and Training.

Either I In the California state service either:

1. One year of experience performing the duties of a Supervising Investigator II, Department of Consumer Affairs. or

2. Two years of experience performing the duties of a Supervising Investigator I, Department of Consumer Affairs. or

3. Two years of experience performing the duties of a Supervising Special Investigator II. or

4. Three years of experience performing the duties of a Supervising Special Investigator I. or

5. Three years of increasingly responsible experience in the Department of Consumer Affairs or its regulatory agencies in an investigative or related law enforcement program performing executive, administrative or supervisory duties involving policy recommendations, preparation of administrative reports, and public relations in a class with a salary range not less than Supervising Special Investigator II.

Or II

Experience: Five years of increasingly responsible administrative or supervisory experience in an investigative or related law enforcement program of a governmental regulatory agency with duties involving policy recommendations, preparation of administrative reports, and public relations. (Experience in California state service applied toward this requirement must include three years performing the duties in a class comparable to Supervising Special Investigator I.) and

Education: Equivalent to graduation from college with a major in criminal justice administration, public administration, or related subject. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)

Knowledge and Abilities

Knowledge of: Investigative procedures and techniques, rules of evidence, court and administrative hearing procedures, and directing the work of others in investigatory work; public administration principles and practices, including organization, personnel management and training, and problems involved in operating a large governmental organization; activities, organization and purposes of the Department of Consumer Affairs and its administrative and operational units; provisions of the Business and Professions Code pertaining to discipline of licenses and agencies within the Department of Consumer Affairs, the Consumer Affairs Act and current avenues of consumer redress, methods of operation in law enforcement agencies in California and police communication systems; and the Department's Affirmative Action Program objectives; a supervisor's role in the Affirmative Action Program and the processes available to meet affirmative action objectives.

Ability to: Plan, organize, and direct the work of others; secure the cooperation of individuals, organizations, and agencies affected by provisions of law administered by the Department of Consumer Affairs; analyze situations and data accurately and take effective action; coordinate investigation and consumer protection work with related Federal, State, and local agencies, and establish and maintain cooperative relations with those agencies, consumer, industry and professional groups, and public relations media; communicate effectively; and effectively contribute to the Department's affirmative action objectives.

Felony Disqualification

Existing law provides that persons convicted of a felony are disqualified from employment as peace officers. Such persons are not eligible to compete for, or be appointed to, positions in this class.

Citizenship Requirements

Pursuant to Government Code Section 1031(a), in order to be a peace officer, a person must either be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship.

Age Requirement

Must meet minimum age requirement to be appointed as a California peace officer per the Commission on Peace Officer Standards and Training (POST) and in accordance with existing law. .

General Information
If you meet the requirements stated in this examination bulletin, you may take this examination, which is competitive. Possession of the minimum qualifications does not assure a place on the eligible list.

The Department of Motor Vehicles reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules, and all competitors will be notified.

General Qualifications: All candidates for, appointees to, and employees in the State civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the classification. Where the position requires the driving of an automobile, the employee must have a valid state driver license, a good driving record, and is expected to drive the car safely.

Job Application Package Checklist

Contrary to the "How To Apply" and "Alternate Application Process" sections of this job posting, the Job Application Package Checklist is not required. However, applicants must submit all Required Application Documents identified under the "Application Instructions" section by the final filing date.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.