Deputy Director of Public Education (CEA B)

Under the general direction of the Assistant Executive Director, the Deputy Director of Public Education oversees the development and management of outreach and education program guidelines, materials, and monitoring activities. The incumbent engages in comprehensive correspondence with the general California public at large, and all internal publics within the Office to support the advancement of broad Office goals and priorities, including the statewide communication strategy for COVID-19 outreach and extreme heat and drought education through OCPSC.

The Deputy Director of Public Education oversees the development and implementation of OCPSC projects and activities that support the establishment of open and honest lines of communication between California's government agencies and its diverse communities. This position requires that the incumbent have a background in civic engagement, communication, and public relations to develop management strategies of various workflows and effective relationships with key stakeholders in innovative ways. This position's primary focus is to oversee all contracts and activities related to OCPSC public education programs and strategies.

The Deputy Director of Public Education also manages a team of communications strategists, press secretaries, and writers.

NOTE: Training & Development (T&D) assignments will not be considered for this recruitment.

You will find additional information about the job in the Duty Statement .

Working Conditions
Persons appointed to this position must be reasonably expected to lift, carry, push, pull, or otherwise move objects weighing up to 25 lbs. Involves sitting most of the time but may involve walking or standing for brief periods of time. This position may be eligible to participate in OPR's hybrid telework schedule. Participation in Telework is subject to OPR's guidelines. Occasional/overnight travel up to 20% may be required.

All OPR employees must reside in California upon appointment.

Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-448073

Position #(s):
428-635-7500-XXX

Working Title:
Deputy Director of Public Education (CEA B)

Classification:
C. E. A. $11,778.00 - $14,032.00 B

# of Positions:
1

Work Location:
Sacramento County

Telework:
In Office

Job Type:
Career Executive Assignment - Non Tenured, Full Time

Work Shift:
8:00 am - 5:00 pm

Work Week:
Monday - Friday

Department Information
The Governor's Office of Service and Community Engagement (GO-Serve) elevates paid service and volunteerism in the state, promotes more youth and community engagement, and advances public awareness and outreach campaigns to tackle the state's most pressing challenges. Go-Serve consists of the Office of Community Partnerships and Strategic Communications (OCPSC), California Volunteers (CV), and the Youth Empowerment Commission (YEC).

The Office of Community Partnership and Strategic Communications (OCPSC) is a $65 million state investment to formalize and leverage the infrastructure and work the state developed to support the 2020 Census and COVID-19 public awareness and community engagement campaigns. The OCPSC will centralize and streamline statewide efforts to manage the state's highest priority public awareness and community outreach initiatives.

To learn more about OPR, please visit our website: https://opr.ca.gov/

Please note: Main communication for this position will be through
email. Please ensure you have a valid email address on your application.

Special Requirements

Do NOT include ANY confidential information to your application on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, Limited Examination and Appointment Program status, medical information, marital status, and age. Confidential information on the first page of the applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

When submitting supporting documents, PDF file format is preferred.

For those who must submit their application via the postal service, please indicate the position and Job Control number(s) for the position which you are applying for.

Using your online CalCareer account to apply electronically is the preferred method of applying for this vacancy and is highly recommended; however, candidates may apply by mail or in person, as set forth in this announcement.

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/15/2024
Who May Apply
Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Governor's Office of Service and Community Engagement
Attn: JEANNINE FENTON - JC-448073 OC24020
1400 10th St

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Governor's Office of Service and Community Engagement
JEANNINE FENTON - JC-448073 OC24020
1400 10th St

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see "Statement of Qualifications" section below for detailed instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

General Qualifications
State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.
Knowledge and Abilities
Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

Knowledge of: The organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development.

Ability to: Plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures, and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislative and Executive Branches; analyze complex problems and recommend effective courses of action; prepare and review reports; and establish and manage project priorities.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Principles, practices, and trends of marketing, public relations, and social media with an emphasis on reaching multiethnic communities.
• Techniques of organizing and motivating groups.
• Program development and evaluation.
• Methods of administrative problem solving.
• Principles and practices of policy formulation and development.
• Personnel management techniques.
• Integrate the activities of a diverse program to attain common goals.
• Prepare and review reports.
• Experience with project management software such as Asana.
• Skilled in using Microsoft Office products and SharePoint.

Examination Information

The examination process will consist of an application and the Statement of Qualifications evaluation. The Statement of Qualifications will be used to evaluate your education and experience as it relates to the Desirable Qualifications of the position and will also serve as documentation of each candidate's ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The Statement of Qualifications will be the only basis for your final score and rank on the eligibility list.

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits
Benefit information can be found on the California Department of Human Resources website, www.calhr.ca.gov , and the California Public Employees Retirement System website, www.calpers.ca.gov .

Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the California Department of Human Resources (CalHR) website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx .

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Jeannine Fenton
(000) -
Jeannine.Fenton@opr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Alanna Dayton
(916) 322-2318
Alanna.dayton@opr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Please answer each question numerically in the same order outlined below. Applications received by those who do not follow the instructions in this section will not be considered. APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ) WILL NOT BE CONSIDERED. NOTE : Resumes, cover letters, and other materials will not be accepted in place of the required SOQ.

• Applicant must answer the questions listed below in numerical order.

• SOQ must be typed, single spaced, 12-point Arial font, and no more than three (3) pages in length.
• The document shall be titled "Statement of Qualifications - (Your Full Name)."

When completing the SOQ, please include all relevant experience, education, and training for the statement below.

1. Management of large-scale public awareness campaigns: Share instances where you successfully developed large-scale public awareness campaigns that had to reach a diverse audience. How did you approach strategic development, what tactics did you use, what worked and what didn't. Be specific in how this example relates tp the role identified in the duty statement.

2. Approach to Staff Management: Describe your leadership approach in supporting teams within a high-pressure environment. What strategies have you implemented to navigate these challenges and ensure team cohesion and effectiveness, particularly in partnerships with state agencies and external partners?

3. Building Media Relationships to Serve as Trusted Messengers: Describe your approach to building relationships with media entities that allowed them to serve as trusted messengers on a topic within community. How did you approach this work, what tactics did you use, and how did it result in a more equitable distribution of information? If you could do it differently, what would you change?

4. Developing Innovative Partnerships with External Vendors: Share an example of a time where you were responsible for procuring vendors and developing innovative relationships with external partners. How did you approach the procurement process and how did you manage the contract tp achieve desired outcomes for the project? What would you do differently next time?

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.