Desktop Support Tech

Title: Desktop Technical Support
Location: Doraville, GA- Onsite
Duration: 6 Month Contract
Compensation: $20-25/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

In need a Deskside side support technician to support workstation move, equipment setup, and basic Windows troubleshooting needs. Focus on general setups like multiple monitors, Audio, Video configurations.

Responsibilities:

• This Desktop support person will include level 1 troubleshooting at the deskside to troubleshoot hardware, software and network related issues
• This will include setting up & configuring printers, computers, printers and peripherals
• There will be needs to help users with general network logon issues and updating support tickets in our Service Now system
• Help users with password resets if needed
• Ensure new setups are cabled and hooked up properly
• Basic network knowledge is necessary; as users will need to connect to wired/wireless networks
• Support and understand Zoom conference room technology would be helpful but not required

Skillset / Experience:

• High School Diploma, College Preferred
• Windows 10,Windows 11,Zoom,Dell & HP Hardware, MAC
• General Network knowledge
• Ability to work with customers and have a technical acumen to support users at there deskside location
• Strong skills working with Windows Desktops & Printer troubleshooting.

Nice to Have

• Ability to support conference room equipment just basic support
• Knowledge of Zoom & Zoom rooms would be a plus in this position

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• ...and much more!

About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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