Desktop Support Tier 3

Alpharetta, Georgia


Employer: Insight Global
Industry: Help Desk
Salary: Competitive
Job type: Full-Time

Out client is looking for a Tier 3 Desktop Support as the primary team member managing MAC support, it will have the title of IT Engineer. They will be supporting all internal employees, which includes 200 Mac user and 2500 Windows u . This person will primarily be supporting all Mac related service desk work.

All work within PC\Mac management:
- Jamf management
- Tool administration
- Creating and maintaining master images
- Hardware troubleshooting and maintenance
- Networking issues
Working with a team of Technicians

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

2+ years of professional experience with the following:
- Network Administration (50+ u in corporate environment)
- Mac and PC management
- Jamf management

Nice to Have Skills & Experience
- Tanium
- Jamf certificate 200 or 300

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Created: 2024-06-20
Reference: 363959
Country: United States
State: Georgia
City: Alpharetta


Similar jobs: