Development Assistant, Ops - Inter/Sr

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that are directly related to this position.

Job Summary

Michigan Medicine is a groundbreaking organization for many reasons, and much of the work that we do is made possible because of philanthropy. Annually, the MM Office of Development raises an average of $200 million which helps us to be a change agent of the world. The Office of Development supports a culture of flexibility, and a hybrid work arrangement is possible for this position.

The Operations team includes the customer service facing teams within the Office of Development including Communications, Events, Finance and Administration, Gift Finance, and Stewardship. The Development Assistant will support the front desk reception as well as support all Development teams as assigned. This role will work independently and proactively to support partners with administrative tasks as well as provide break and lunch coverage for the reception desk and general coverage for administrative assistants as needed. This position is required to work onsite daily (see Work Locations below) but will have occasional opportunities for remote work.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Operations Support (65%)

• Gift Finance & Handling: Participate in DART gift fund coding projects, date and stamp incoming gifts received through US Mail, provide calendar year-end and major campaign gift processing support as requested.
• Stewardship: Support regular mailing projects by mail merging letters and envelopes, printing and hand-signing correspondence with donors, and stuffing and stamping envelopes. Scan documentation including letters, impact reports, and other documents as requested ? and link each to the appropriate constituent in the donor database.
• Provide general Operations support related to monitoring staff compliance with financial and institutional mandatory training, timekeeping, maintaining the office digital sign, and other routine duties as assigned.

Reception Desk Coverage (25%)

• Provide all day receptionist coverage when the receptionist is out of the office or as needed.
• Manage the main phone line, courier services, and coordinate daily use of internal conference space, send office-wide e-mail communications as needed, and monitor staff use of business parking passes to ensure availability.

Administrative Assistant Coverage (10%)

• Assist in providing administrative coverage as needed for administrative assistants who are on vacation or leave.
• Facilitate submission of P-Card and hosting documentation for Concur report preparation.
• Coordinate travel, hosting and event related activities including planning trips and itineraries, coordinating travel arrangements, locations, invitation lists, refreshments and staffing.
• Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Required Qualifications*

• High school diploma or equivalent
• At least two years of office support/receptionist experience (Intermediate level).
• At least four years of progressively responsible administrative support experience (Senior level).
• Proficient with Microsoft Office Suite (Word, PowerPoint, Excel, etc.).
• Excellent verbal, written and organizational skills with demonstrated attention to detail.
• Proven ability to use discretion and maintain a high level of confidentiality.
• Ability to work flexible hours with occasional weekend and evening work as necessary.
• Demonstrated customer service excellence.
• Ability to work well independently as well as collaboratively within a team setting.
• Demonstrated excellent attendance and reliability.
• Candidate must have access to reliable internet.

Desired Qualifications*

• Bachelor's Degree or equivalent combination of education and administrative support experience
• Experience with generating reports from a variety of databases
• Timekeeper experience
• Previous fundraising experience
• Familiarity with University of Michigan and the Michigan Medicine organizational structure
• Experience with Zoom or other virtual meeting platforms
• Familiarity with development reporting systems

Work Locations

The onsite location for this position is the 777 Building. This provides free, on-site parking for staff.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

253159

Working Title

Development Assistant, Ops - Inter/Sr

Job Title

Admin Asst Sr Healthcare

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Exec Vp Med Affairs

Department

MM Development - Operations

Posting Begin/End Date

8/14/2024 - 8/28/2024

Career Interest

Administration
Development/Institutional Advancement
General Office/Administrative Support