Digital QA Analyst

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Position Statement:

The Quality Assurance Analyst will be responsible for creating best in class digital experiences, supporting digital marketing efforts by running end-to-end user experience testing on emails, landing pages, webpages, social media and more. The Analyst will support growth of the team and organization through implementing technical solutions using the most relevant Quality Assurance tools/techniques, insistently optimizing, and bringing efficiency to team processes. This role will combine quality assurance measures, automation, testing and analysis to ensure effective control measures are taken pre and post deployment with a goal of successful error-free campaign launches.

Position Summary:

· Analyze user story acceptance criteria to ensure testing needs and write test cases to execute on

· Support the discovery, prioritization and execution of bug fixes and enhancements

· Proven proficiency in digital marketing testing, mobile responsive designs, websites, and other applications

· Track, document defects, and communicate them to technical developers

· Collaborate with teams and implement the most relevant QA tools/techniques to solve client issues and exceed client requirements

· Use effective communication skills and Interpersonal skills

· Review creative assets like mocks copy and links for accuracy

· Maintain email marketing calendar to ensure accuracy and timely delivery

· Experienced in functional testing, visual testing, dynamic email campaign testing, A/B testing

· Perform Regression testing to verify modifications made in the application during sprint release have not caused unintended adverse effects

Required Experience:

· At least 3 years of experience in manual Email Testing (a plus for experience in automated testing)

· Prior experience with Automation Tools is a plus (Selenium, GitHub, QTP, QC, Cucumber, Junit, Maven, BDD or similar)

· Familiar with testing tools such as Litmus, Email on Acid or similar

· Proactive approach to resolution and defect management and mitigation

· Involved in Various testing methods like Functional testing, Regression testing, GUI Testing, Agile and Adhoc Testing

· Deep understanding of user/customer journey and process mapping

· Ability to work independently in fast paced and evolving environment

· Self-sufficient and able to manage multiple projects and stakeholders simultaneously

· In-depth Knowledge of the Business process development using the Software Development Life Cycle (SDLC) and testing using the Software Testing Life Cycle (STLC)

· Communicate with Cross functional team to understand the functionality and the programs

· Basic understanding of digital media and marketing campaigns (understanding of HTML a plus)

· Deep understanding of email, website, and landing testing best practices with a direct marketing focus

· Solutions oriented with collaborative and proactive approach to problem solving

· Stays current with industry best practices bringing ideas and solutions to the team

Preferred Experience

· Hands on experience on any automation tools (preferably Selenium)

· Experience using project management tools such as - Workfront, JIRA, Azure DevOps, AirTable

· Familiarity with any programming script languages including Java, CSS and VBScript

Education / Certifications : Bachelor's Degree and/or applicable certifications

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.