Director, Admissions Operations

About Us

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia . Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Manages the assigned admissions processing unit. Primarily responsible for the accurate and timely processing and review of undergraduate applications. Compliance responsibilities include lawful presence verification, initial and readmission tuition classification, and general and program specific admissions requirements. High level campus collaboration is required with various offices across campus.

Responsibilities

KEY RESPONSIBILITIES :
1. Actively engages with leadership team, proposes ideas and solutions for the successful progress of the goals and initiatives regarding enrollment management
2. Manages and supervises employees in the assigned admissions operations unit including hiring, training, scheduling, access control, performance management, etc.
3. Oversight of timely and accurate processing of applications, including system review, business process design and training
4. Compliance responsibilities including Board of Regents, NCAA, and institutional requirements
5. Collaborates with multiple campus offices to aid in the enrollment process
6. Continuously reviews processes for improvement opportunities relating to accuracy, efficiency, and customer satisfaction and implements improvements
7. Executes reports related to record audits, interprets results, delivers analysis and recommends and implements needed resolutions

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education

Required Experience
Eight (8) years of related work experience including previous management and supervisory experience.

Preferred Qualifications

Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education in relevant field

Preferred Experience
Previous admissions/enrollment, recruiting, or higher education experience
Experience with Banner or similar student information systems
Experience with OnBase or similar document management systems
Experience with compiling reports and data analysis to support processing

Proposed Salary

The budgeted salary range is $78,420 to $87,500. Offers are based on relevant experience.

Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

ABILITIES
Able to work in a fast-paced work environment
Demonstrated ability to manage time and proven ability to achieve set goals and has an entrepreneurial attitude
Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS
Commitment to excellent customer service, strong communication and negotiation skills, including professional writing, public speaking, and interpersonal relationship skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, document imaging, student SIS/CRM databases, and reporting software)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf