Director, Asset Protection

Goodlettsville, Tennessee


Employer: Dollar General
Industry: Loss Prevention
Salary: Competitive
Job type: Full-Time

Company Overview

Dollar General is seeking a Director of AP to provide strategic loss prevention management for all Supply Chain functions. Maximizes profits by developing and executing investigations and programs to reduce and prevent the loss of company inventory/assets within the Supply Chain Network, including the transportation of such assets.

Job Details

People Management
  • Provide training, leadership and partnership to DC and Transportation personnel. This would include the development and management of tactical skills, leadership abilities, and overall retail business acume
  • Assist in the development of programs designed to reduce loss of inventory and assets
  • Through reverse engineering and involvement with AP Investigators and AP Managers, the Director will provide oversight to complex investigations to ensure all areas of standard investigative principles are followed and investigations are brought to a timely, satisfactory end resolving issues and mitigating risks.
  • Deploy AP investigators and AP Managers and provide guidance, oversight and accountablity for productivity and performance.

Strategic Management
  • Develop and manage strategic initiatives and projects in conjunction with the Loss Prevention/Shrink Improvement groups to produce gross margin impact, shrink reduction, and process improvements.
  • Develop, manage, implement, and follow-up on recommendations to supply chain Leadership and employees, as well as the Vice President of Asset Protection, regarding methods to reduce shrinkage, reduce damages and improve safety within assigned areas.
  • Maintain frequent communication with Supply Chain leadership, Divisional Asset Protection Directors, and Regional Asset Protection Managers and provide them with guidance and information on shrink and security matters involving supply chain operations and transportation.
  • Monitors compliance with established policies and procedures designed to reduce risk of loss; report compliance to the Supply Chain business partners and Vice president of Asset Protection. Manage the development of on-going solutions to address and resolve any compliance gaps.
  • Provide oversight and leadership to support all internal/external investigations involving inventory shrinkage.
  • Serve as a community liaison with law enforcement, other retail groups, other loss prevention departments, etc., to recover merchandise, prosecute cases, and facilitate restitution when warranted.
  • Manage other strategic projects, as assigned, related to asset protection, shrink reduction, operational efficiencies, and process improvements within the framework of Dollar General stores and the distribution network.

Training
  • Develop, conduct, and manage shrink awareness training to the supply chain network and store personnel through a variety of mediums.
  • Manage an awareness program to alert Supply Chain personnel of common problems/thefts or safety issues that may impact their store.

Asset Protection Application Management
  • Ongoing management of supply chain network reports to identify and react to loss trends appropriately. Assist in the development of and revision to reporting processes.
  • Manage and review reports for each investigation conducted to ensure all internal policies and procedures are followed and make recommendations to reduce/stop losses in similar areas of exposure.
  • Coordinate with SSC Asset Protection and construction personnel regarding new sites; manage installation of security alarm systems and cameras; make recommendations regarding surveillance equipment for specific investigations by APM group; educate APMs and develop authorized distribution network personnel on the operation of all alarm systems and security equipment.
  • Stay abreast of changes in the physical security industry and make recommendations for technological advancements as deemed prudent for Dollar General review.


Qualifications

  • Demonstrate effective verbal and written communication skills along with the ability to teach and develop the same skill sets of subordinates.
  • Strong analytical skills sufficient to conduct research, determine relevance of information, and interpret meaning. Included would be analysis of investigations, project ROI determinations, and fiscal budget management.
  • Advance investigation, interview and interrogation skills (W-Z certified; CFI preferred).
  • Demonstrated ability to manage multiple tasks in a fast-paced environment.
  • Financial analysis skills sufficient to interpret operating statements, manage budget items and participate in expense and capital budget management.
  • Demonstrated ability to effectively work in collaboration with teams to achieve objectives in a participative management style.
  • Intermediate computer proficiency with applications such as Microsoft Office.
  • Familiarity with the management and training of exception-based management software packages.

Education & Experience
  • Bachelor's degree and six + years of retail operations experience, including loss prevention procedures knowledge preferred.
  • 3+ years of managerial experience with direct reports
  • 3+ years of retail and/or law enforcement investigation experience preferred.

Created: 2024-08-22
Reference: 309705
Country: United States
State: Tennessee
City: Goodlettsville



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