Director Digital Portfolio Mgmt

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Job Description

Director, Digital Portfolio Management

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what is possible - and we are proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 70,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Description

This role will lead the Investment Management team in Digital Workplace. This includes financial and capacity planning, prioritization of spend, collaboration with product and servicing teams on vendor engagement, and partnering with the Technology Finance organization to effectively manage budget and investment funding.

Organizational Context

Digital Workplace (DW) is a part of the Technology organization that provides tools and services to American Express colleagues. This role will report to the VP, Portfolio & Operational Excellence and will manage a team of managers and analysts.

Key Responsibilities

• Provide strategic financial leadership to the DW Investments team to ensure the achievement of short-term, medium-term, and long-term financial targets.
• Collaborate with the Finance organization to reconcile and forecast the cost of plan delivery, monitoring multiple portfolios against delivery, cost, budget, forecast, schedule, and quality targets.
• Analyze DW investments' underlying performance, delivering actionable financial insights for informed decision-making.
• Lead the annual Long-Range Plan (LRP) process in collaboration with the Digital Workplace Leadership team and Technology Finance, utilizing financial expertise to provide impactful analytics and insights.
• Work with Controllership, Global Supply Management (GSM), Technology Finance, and other stakeholders to prepare comprehensive financial updates and accurate projections.
• Keep informed of industry trends and best practices in financial management, integrating innovative methods into existing processes.
• Guide Strategic Workforce Planning by understanding the strategy, expenses, capacity demand, and long-term direction for colleagues and contractors.
• Partner with the DW Global Asset Management team to integrate device refresh strategies and onboarding/attrition trends into financial projections, ensuring accurate accounting practices with Controllership.
• Identify and implement innovative re-engineering and cost-saving opportunities.

Qualifications

• Strong fiscal management and program/portfolio management experience and skills
• Previous experience with large/global programs and/or portfolios
• Well-developed communication and negotiation skills
• Builds reciprocal relationships at all levels
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change
• Ability to translate strategic opportunities and emerging technology solutions into tangible and practical plans that can be executed.
• Expert level skills with communications and analytical tools (e.g., Excel, PowerPoint, Word, etc.)

Qualifications

Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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