Director Nursing-Acute/Critical Care/Emergency Department

Texas Health Allen

Texas Health Allen has served the local community and surrounding areas of Collin County since 2000. We're an 88-bed, acute-care, full-service hospital providing exceptional care to Allen, Lucas, Fairview, McKinney, Melissa, Wylie and the surrounding cities.

We specialize in robotic and minimally invasive surgery, advanced cardiology and electrophysiology services, orthopedic and spine services, and comprehensive women's and infants' care. Plus, we're an Accredited Chest Pain Center and STEMI receiving facility with more than 500 physicians practicing in more than 25 specialties.

Texas Health Allen is a Joint Commission-accredited Gold Seal Certified Chest Pain facility, Level II Maternal, Level II NICU, Chest Pain Accredited, a Breast Imaging Center of Excellence and a Pathways to Excellence-designated hospital. We are also Joint Commission Acute Heart Attack Ready (AHAR) Disease specific certified

Location-Allen, TX

Job Duties

Operations
Plan, organize, and delegate activities as required for the safe, efficient, and effective operation of the department including active participation with other hospital and leadership staff to accomplish this objective.
Develop and oversees policies, procedures, and standards that direct department operations.
As required for the service, verify that standards are consistent with hospital, community and nationally recognized evidence based practice standards.
Actively incorporate measures to obtain compliance with regulatory and accreditation standards and requirements.
Identify and utilize processes and resources that support optimal delivery of data and information to leadership team and staff.

Strategic Planning
Establish priorities for department growth and enhancement based on customer need, research findings, and industry trends.
Effectively market the service to key stakeholders.
Collaborate with nurses providing direct patient care and members of other disciplines at all levels in the development, implementation, and evaluation of program and services.

Fiscal Management
Stewardship of the department resources by fostering a continuous improvement mindset. Drive high quality patient care in a cost efficient manner.
In collaboration with department management and staff, determine the appropriate number and level of staff, balancing competency, patient needs, patient outcomes, patient safety outcomes and productivity guidelines
Monthly review of the Departmental Responsibility Reports (DRRs) to determine adherence to operational performance targets.
Regularly communicate with staff and customer groups, as appropriate, regarding hospital/department goals, results and future direction.
Advocate for appropriate fiscal and Human Resources to accomplish work/goals for the Nursing Division/Department and the Organization.

Satisfaction
Collaborate with all customer groups (patients, department/hospital staff, physicians and other customer groups), to meet and exceed
needs/expectations.
Create and maintain a collaborative work environment (patients, physicians and key stakeholders).
Actively engage customer groups on a regular basis to promote effective customer relationships and communication with prompt resolution of issues and concerns.
Evaluate customer satisfaction on a regular basis to determine gaps between actual results and expectations.

Continuous Improvement
Use benchmark data from internal and external sources to identify opportunities for improvement of care and patient safety.
Identify key performance indicators that need to be monitored and evaluated.
Develop, monitor and evaluate systems that improve organizational performance.
Include department staff in shared KPI goal setting, strategy development and outcomes analysis.

Human Resources
Oversee the effectiveness of the department recruitment and retention program, taking action as necessary to provide an adequate level of qualified staff.
Promote professional growth, development and accountability in staff, students and colleagues.
Track and evaluate staff performance and individual development, holding staff accountable for achieving service expectations.
Coach and mentor subordinate staff in order to improve their performance an expand responsibilities.
Develop and support shared decision-making through the Unit Based Council model in order to develop inter/intradepartmental teamwork and team goal accomplishments.
Recognize and reward individual and team accomplishments.
Identify leadership talent and actively develops leadership skills.
Support diversity objectives of the organization in recruiting and promotion into leadership roles.

Professional Accountability
Network with peers in State/Region/Nation to share ideas and conduct mutual problem-solving.
Promote understanding and effective use of organization management and nursing theories and research.
Demonstrate ethical decision making as a professional behavior that reflects the American Nurses Association (ANA) Code of Ethics for Nurses and supports the Department Philosophy of Nursing.
Establish collegial relationships with physicians, unit personnel, and administration.
Integrate team-building strategies and principles of group process in interaction with staff.
Promote the professional image of nursing in demeanor, appearance, attitude and behaviors.
Engage in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development.
Support and promote community health activities among staff, colleagues, personnel, and administration.

Education
Bachelor's Degree Nursing required
Master's Degree Nursing or related healthcare field preferred

Experience
3 years experience as a registered nurse including 1 year in a leadership role (manager or above) required

Licenses and Certifications
RN - Registered Nurse required upon hire
Certified in nursing administration/clinical specialty preferred within 12 months of hire

Skills
Knowledge of industry standards JCAHO, Medicare, OSHA, Regulatory standards for affected area of responsibility. Knowledge of continuous improvement, change management, Emergency preparedness

Why Texas Health?

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve".

Our award-winning culture is a tribute to our amazing employees. We're thrilled to be a 2023 FORTUNE Magazine's "100 Best Companies to Work For®" for the 9th year in a row!

We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We're committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and to do your life's best work here!

As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Here are a few of our recent awards:

• 2023 Fortune's 100 Best Companies to Work For® (9th consecutive year & we're one of only three health systems to be recognized.)

• Becker's Healthcare 2023 list of 150 top places to work in healthcare

• America's Greatest Workplaces for Diversity 2023 by Newsweek magazine (We're one of only six healthcare employers in Texas to earn a spot on the list.)

• 2022 "20 Best Workplaces in Health Care" by Great Place to Work® and Fortune (8th consecutive year, 7th year as #1)

• 2022 Companies That Care® list by PEOPLE magazine and Great Place to Work®

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.