Director of Business Administration (Office Manager)

Brookline, Massachusetts

Goddard House, an assisted living and memory support community in Brookline, is acclaimed for its forward-thinking, pace-setting innovations in the world of senior care that includes a renowned Olmsted Memory Support Neighborhood, as well as the award-winning Brain Healthy Cooking Program and the stigma-shattering Dementia Friendly Communities Initiative that is quickly spreading across our area.

Goddard House's caring and compassionate leadership team creates an atmosphere of respect, operational excellence, and meaningful e ngagement for our senior residents . Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #2 in The Boston Globe's 2023 List of Top Places to Work and #35 in the nation by USA Today ! Goddard House is located at 165 Chestnut Street, Brookline, MA. Learn more about Goddard House here .

AVAILABLE SHIFTS

Full Time: Monday-Friday business hours with rotating Manager-on-Duty weekend schedule

PAY & BENEFITS:

Annual salary starting at $90,000

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Harvard Vanguard, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents (up to $2,500!)
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identify theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Nationwide tuition rewards program.
• Free meals during shifts at the community.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking (conveniently located near Riverway Green Line (E), Forest Hills Station, and along MBTA bus route 39)

WHAT WILL YOU BE DOING?

• Ensure accurate monthly billing to residents, including communication with family members and third parties
• Review and update Residency Agreements, ensuring a timely renewal process
• Maintain Resident Business File and associate files in accordance with requirements of the Executive Office of Elder Affairs (EOEA)
• Process payroll biweekly for community associates, manage PTO accrual process
• Conduct initial and ongoing benefits meetings with community associates
• Manage Leave of Absence processes including FMLA, worker's comp, and other absences
• Oversee community accounts payable invoices, and vendor contracts
• Maintain OSHA log summaries
• Supervise and train front desk reception team

REQUIREMENTS:

• Experience: Bachelor's degree and non-profit experience, preferred; experience in office administration, including payroll processing, billings and collections, and benefits administration required.
• Payroll Administration: Experience with payroll administration, required; experience using Paycom HRIS, preferred.
• Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
• Technical Ability: You can't be successful at this job if you are averse to technology! We use technology to do our jobs and communicate with residents, families and coworkers.
• Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
• Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
• Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.