The Opportunity

Delaware North is hiring a Director of Marketing Technology to join our team to support the gaming units.  The Director of Marketing Technology is a leadership role that will work cross-functionally within our Gaming Division to drive strategy, management and optimization of Delaware North's marketing technology infrastructure. This is a remote opportunity with travel up to 25% to our properties.

Pay

Minimum - Anticipated Maximum Base Salary: $104100 - $140500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Work with key business stakeholders to assess the efficiency of marketing systems. Drive return on investment by identifying gaps, maximizing functionality, defining strategy, and ultimately increasing guest satisfaction and profitability.
• Serve as liaison between marketing, information technology, operations, state regulatory partners and third-party vendors as necessary for installation, support and/or coordination of applications with other property systems.
• Primary contributor in evaluation, selection and implementation of all marketing-based technology solutions, including interfacing with other programs as necessary.
• Identify business requirements associated with technology investments, manage integrations, and explore new solutions as necessary. 
• Project manage new technology installs and upgrades with the support of appropriate central and property-based resources
• Set and communicate the marketing technology and data roadmap, overall health, and investment priorities 
• Own existing technology solutions, maximizing their use and implementing users on key technology and systems 
• Manage budgets, internal projects, and participate in business development meetings. 
• Prepare request for proposals, bid proposals, contracts, scope of work reports, reconciliations, and other documentation for projects 

Qualifications

•  Bachelor's degree or equivalent experience required 
• Minimum of 5 years of marketing experience utilizing marketing technology or information technology with direct support of marketing applications in a guest facing or gaming environment.
• Minimum of 3 years of experience leading, growing, and scaling teams and demonstrated ability driving organizational change with global and diverse teams.
• Experience working with cross-functional stakeholders and a demonstrable track record of delivering high impact solutions 
• Strong business acumen and demonstrated ability to link project outcomes to business objectives  
• Passionate about system design and translating requests and business processes into insights-based solutions 
• Demonstrated experience in utilizing technology-based solutions to their fullest potential, including new system installations and managing support from third-party vendors.

Shift Details

Day shift
8 hour shift
10 hour shift
Monday to Friday
Evenings as needed

Who We Are

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.