Director of Office of Civil Rights

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Department

Office of Civil Rights

Pay and Benefits

BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.

Pay Rate

$159,361.00 / annually (Minimum) - $241,433.00 / annually (Maximum) (Non-represented Payband 12)

Starting negotiable salary will be between $199,000 - $214,000 (commensurate with education and experience).

Posted Date

October 16, 2023

Closing Date

Open Until Further Notice

Reports To

General Manager

Days Off

Saturday and Sunday

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Current Assignment

This position plans, directs, manages and oversees the activities and operations of The Office of Civil Rights (OCR). OCR serves a governance role at the District for equity programs and state and federal compliance. OCR's major obligations at the District focuses on the following state and federal regulations and/or programs: Title VI and Title VII of the Civil Rights Act of 1964, California Labor Code, Davis-Bacon and Related Acts, Equal Employment Opportunity (EEO), Environmental Justice (EJ), Disadvantaged Business Enterprise (DBE), Small Business and Non-Discrimination Program for Subcontracting.

OCR is comprised of three divisions that support these responsibilities: Workforce and Policy Compliance, Contract and Labor Compliance, and Economic Opportunity Policies and Programs.

The incumbent will provide highly complex support and information to the General Manager. Collaboration, neutrality, and problem-solving, and effective and accurate communication are essential to this position.

Essential Job Functions

1. Assumes full management responsibility for all department services and activities including equal employment opportunity compliance, disadvantaged business enterprise program and contract compliance; recommends and administers policies and procedures.

2. Manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned service area. Manages the ongoing improvement and development of District programs.

3. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly.

4. Plans, directs and coordinates, through subordinate level staff, the Office of Civil Rights' work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems.

5. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes.

6. Monitors internal grievances and external complaints regarding potential discrimination; directs the conduct of complaint investigations; develops and reviews reports of findings; approves major recommendations for resolutions.

7. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements.

8. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.

9. Operates a comprehensive civil rights and equity program; serves as BART liaison officer for equity programs.

10. Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.

11. Explains, justifies and defends department programs, policies and activities; negotiates and resolves sensitive and controversial issues.

12. Represents the Office of Civil Rights to the Board of Directors, other departments, elected officials and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations.

13. Attends and participates in professional group meetings; stays abreast of new trends and innovations related to disadvantaged business enterprise and equal opportunity matters; evaluates their impact upon District operations.

14. Responds to and resolves difficult and sensitive citizen inquiries and complaints.

Minimum Qualifications

Education:

Possession of a bachelor's degree in Business Administration, Public Administration, or a closely related field from an accredited college or university.

Experience:

The equivalent of seven (7) years of full-time professional verifiable experience in civil rights program management experience or a closely related field, which must have included three (3) years of management-level experience.

Substitution:

Additional professional experience as outlined above may be substituted for the education on a year- for-year basis. A college degree is preferred.

Skill/ Ability in:

- Managing a comprehensive equal employment opportunity, and/or disadvantaged business enterprise program

- Interpreting and applying applicable Federal, State and local policies, laws and regulations

- Communicating clearly and concisely, both orally and in writing

- Preparing and administering large and complex budgets

- Identifying and responding to sensitive community and organizational issues, concerns and needs

- Analyzing and assessing policies and operational needs and making appropriate adjustments

- Planning, organizing, directing and coordinating the work of lower-level staff

- Developing and administering departmental goals, objectives and procedures

- Selecting, supervising, training and evaluating staff

- Delegating authority and responsibility

- Researching, analyzing and evaluating new service delivery methods and techniques

- Preparing clear and concise administrative and financial reports

- Establishing and maintaining effective working relationships with those contacted in the course of work

Knowledge of:

- Related Federal, State and local laws, codes and regulations

- Operations of a comprehensive civil rights program including equal employment opportunity, and/or disadvantaged business enterprise programs

- Principles and practices of policy analysis, development, and administration

- Principles and practices of program development and administration

- Principles and practices of budget preparation and administration

- Principles of supervision, training and performance evaluation

- Performance and process analysis improvement

- Equity and compliance programs, practices, and implementation

Selection Process

Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Application Process

External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Equal Employment Opportunity

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.

Other Information

Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.

Please note that any job announcement may be canceled at any time.

Note

When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance.

To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.