Director of Program Intake, Management and Delivery - Hybrid

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Director of Program Intake, Management, and Delivery is responsible for successfully driving strategic initiatives for Optum Bank that support and enable Optum Financial and overall Optum's growth. This role will report to the Chief Administrative Officer and will be responsible to develop and execute on scalable and repeatable processes for effective/efficient business management while maintaining compliancy, adhering to regulatory standards and minimizing risk for the overall organization.

Primary Responsibilities:

• Manage multiple projects across various function areas leveraging Optum Bank's delivery framework lead business, technology, and shared services segments for Optum Financial through end-to-end delivery
• Drive the creation of project level content for biweekly business portfolio reviews and monthly management meetings - thinking through different audiences and communication needs
• Anticipate, manage preparation for, and when appropriate, facilitate meetings and events
• Prepare and coordinate resources and materials for project meetings
• Manage and drive the team to get to day-to-day decisions in support of project delivery priorities and initiatives including strategic projects, regulatory initiatives, and growth-related implementations
• Work closely with entire leadership team to ensure pulse on critical priorities, focus areas and business issues / risks
• Develop integrated cross functional project plans in support of assigned projects
• Establish, cultivate, and maintain collaborative working relationships with key internal and external stakeholders with a focus on resolving as many questions and issues as possible
• Demonstrates leadership presence and interacts with leadership to successfully communicate messaging, priorities and the plan or approach to delivery
• Organized and resourceful in problem solving with proven organization and execution skills
• Resilient and persistent in finding answers as needed, often with a short turnaround time

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of execution management and operations experience
• 5+ years of management experience directly leading projects, including senior leadership engagement and project execution
• 5+ years project management experience in banking, fintech, or finance experience

Preferred Qualifications:

• Proven ability to develop leadership presentations and have excellent communication and interpersonal skills
• Proven solid operational focus with demonstrated project and operational management, change management, and execution skills
• Proven good problem solving, planning and decision-making skills; accurately scopes out projects, sets objectives and goals
• Proven self-motivated and able to help drive results with disciplined follow-though
• Proven solid strategic thinking and business acumen with the ability to align people related strategies and recommendations with business objectives
• Proven ability to effectively deal with ambiguity - can effectively cope with change, can shift gears comfortably
• Proven ability to influence and partner with business leaders

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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