Director of Security- InterContinental Times Square New York

DUTIES AND RESPONSIBILITIES:

• Manage and support the daily activities of the security department. Review, plan and ensure proper staffing, check post assignments, and work schedules. Communicate and enforce policies and procedures.
• Ensure that staffing is in line with budgeted guidelines, controlling monthly costs ensuring alignment with budget and forecast
• Chair the Safety Committee for the property.
• Assist clients in planning for and executing any special events that require additional security needs such as dignitary visits, product launches or shareholder meetings.
• Recommend disciplinary or other staffing-human resources related actions in accordance with Company rules and policies. Alert management of potentially serious issues.
• Determine the security and safety requirements necessary to ensure that hotel properties, employees and guests are protected against theft, crime and threats on a 24 hour per day basis.
• Coordinate and implement procedures and timing for locker inventories, and bags/ parcels/ knapsack inspections when employees are leaving the hotel and in response to suspicions of misconduct.
• Ensure that all loss and safety incidents involving guests, employees and/or hotel loss and safety exposure are thoroughly investigated. Establish procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotels. Maintain audit reports and records on all loss and safety incidents and implement system or procedure enhancement from information learned during the investigations.
• Support Security in established documentation and confidential reporting systems to ensure that appropriate investigation documentation and results are available for current litigation/settlement and future reference.
• Ensure that necessary and pertinent incident reports or information to police and fire agencies involving investigations and to the Corporate Legal department, Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company.
• Support, and train/educate employees on current safety issues to ensure compliance with all Company loss control policies and current security and safety regulations. Ensure that training programs are in place for general managers, security officers, and line level employees in the area of safety, security and fire protection. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Oversee preventative maintenance and repairs to Security equipment as needed and ensure that equipment is prepared and operational for the following day's work.
• Monitor the Workers Compensation claims/statistics and manage the Workers Compensation reduction program by implementing property specific procedures to reduce claims. Support Security Management in maintaining all aspects of the Workers Comp process, to ensure compliance with company and statutory regulations.
• Arrange and provide special security services for special events and executives as requested.
• Oversee labor costs and expenses within the Security departments. Participate in the preparation of the annual departmental operating budgets and financial plans which support the overall objectives of the hotel.
• Promote teamwork and quality service through daily communication and coordination with other departments. Ensure that daily line-ups and Departmental meetings are carried out monthly. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department.
• May interact with outside contacts:
• Guests - to ensure their total satisfaction
• Regulatory agencies - regarding safety, emergency, and compliance matters
• Other contacts as needed (professional organizations, community groups, local media)
• Perform other duties as assigned and may serve as "manager on duty" as required.

ACCOUNTABILITY:

This is the top Security position overseeing the Security Department in a large full-service, luxury hotel with multiple facilities. Position requires overseeing Security employees.

Qualifications and Requirements:

College or vocational training, plus four years of hotel or related security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds
• Successful record of on-going, property wide Fire Safety and Security Training Programs
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to secure the facility
• Frequently bending, stooping, and kneeling, and reaching
• Ability to climb stairs and to descend stairs

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired.
• Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Position requires ability to work nights, weekends, and/or holidays.
• High Rise Life Safety Certified
• Established relationships with local law enforcement and emergency responders
• Familiar with SAFLOK and/or electronic key systems
• Knowledge of contract bidding, review and selection
• Full understanding of CCTV Systems, selection and monitoring

The salary range for this role is $105,000 - $120,000 USD annually. This reflects the minimum to maximum salary range. This range is only applicable for this job to be performed in NY. This is the pay we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including [paid time off, medical/dental/vision insurance, 401(k), and any other benefits] to eligible employees.
You can apply for this role through internal website. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.