Insight Global is seeking out an experienced Director of Video Quality Analytics to join a global streaming platform and provide strategic leadership in ensuring optimal video playback experiences for our customers. As the Director, you will be responsible for leading and empowering a team, driving the monitoring of key video playback Key Performance Indicators (KPIs), defining the overall strategy for data collection, translating complex data into actionable insights & executive summaries, and collaborating with other cross-functional teams. This Director role will rely on analyst type responsibilities, overlooking the performance of any visual content, optimizing them to gain more audience. On a day to day, as a leader this person will be working with different engineers and guiding them while streamlining, improving, an optimizing different tools, but also working very closely with different VPs and presenting analytical data. This expertise will play a pivotal role in fostering continuous improvement and delivering exceptional streaming performance to the global audience.

Salary range: 170-205k/year

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Must Haves
• 5+ years of experience in a leadership role overseeing video playback monitoring and analysis.

Experience working with cross functional teams
• Experience working in a high traffic streaming service, preferably within the entertainment industry.

Experience with video playback technologies
• Deep understanding of streaming protocols and content delivery networks (CDNs), and associated KPIs.
• Experience developing and executing data collection strategies

(including defining new KPIs, establishing processes, and leveraging data visualization tools).
• Strong experience in data analysis tools
• Excellent communication skills with ability to effectively translate complex data into easily understandable executive summaries.
• Excellent leadership skills

Bachelors or Master's degree in Computer Science, Data Science, or a related field.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.