Director, People Operations & Analytics

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.

The Director, People Operations & Analytics will support the talent operations of the company as a strategic partner to bring departmental objectives to life. The primary responsibilities include managing the operational employee lifecycle, compliance, policies & procedures, and special HR projects all while cultivating an engaging employee experience. This role will also work to enhance our people analytics capabilities to drive data driven decision making across the organization.

Employee Lifecycle Operations and Process Strategy & Management

• Understand the business and internal processes to recommend, communicate, and implement new processes, approaches, policies, practices and procedures to drive continuous improvements while ensuring effectiveness to the overall employee experience.
• Identify trends, determine root causes of problems, predict future implications and create solutions to drive effective business solutions for organizational HR needs.
• As appropriate, challenge the efficiency and experience of given processes and procedures to enhance or improve them. Analyze workflow, including hand-off and communication points within a process.
• Work with HR verticals and stakeholders to manage logistics and lead strategy for onboarding, offboarding, and other employee touchpoints
• Work with larger HR team to continuously work to drive efficiencies and delivery of an excellent employee experience throughout the employee lifecycle
• Serve as key partner for the Workday team to provide strategy and continuous evolution and streamlining of key processes utilizing technology.
• Work with Learning team to launch learning experiences via Workday.
• Partner with larger team to roll out new projects and drive project expectations to team members and stakeholders from start to finish
• Participate in and/or lead special projects

People & Compensation Analytics

• Serve as the primary point of contact for talent analytics and compensation reporting needs across all business units.
• Work with larger HR team to build the practices required to collect and analyze HR data.
• Identify and support HR and business leaders reporting and data needs, and initiate reporting designs and implementation of dashboards that present data in a meaningful and actionable framework.
• Manage employee surveying tool by working with key stakeholders to administer and analyze employee engagement surveys.
• Responsible for working toward clearly linking people analytics to business objectives and outcomes by partnering with stakeholders across the organization.
• Collaborate with leaders at all levels of the organization and various departments to improve stakeholders' ability to understand and use data to make and drive informed decisions across the business.
• Create, maintain, and ensure quality assurance of key talent data sets, reports, and metrics by promoting data consistency, accuracy, and completeness with articulated standards.
• Produce visually compelling and easily comprehensible analyses by transforming complex data into clear visualizations and actionable insights.

Policy & Compliance:

• Manage employee handbook revisions and new policy creation on an ongoing basis, while working with larger HR team and other key stakeholders to keep a finger on the pulse of any future policy changes.
• Maintain and evolve various employee legal documentation from hire letters, job change letters and departure documentation.
• Work with internal and external legal counsel in various compliance aspects of Human Resources.
• Research and review new legislation to maintain compliance as well as ensure proper employee notices are updated and posted.

SUPERVISORY RESPONSIBILITIES

This position will also oversee a People Operations Partner responsible for operationally ensuring the employee lifecycle from onboarding to offboarding.

KNOWLEDGE AND SKILLS REQUIRED

• 8+ years of People Operations experience managing and creating business processes for complex organizations
• 2-3 years of People Analytics experience performing various people & compensation analysis
• Workday experience required
• Exceptional skills in Microsoft Excel, Word, PowerPoint, and Outlook
• Experience managing a team
• Passionate, excited, and ability to thrive in a fast-paced environment
• Keen attention to detail and an aptitude for problem solving
• Outstanding organizational skills and ability to prioritize tasks
• Able to proactively address potential issues
• Highly motivated with a strong work ethic
• Reliable, trustworthy, and committed to team's success

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!

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