Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
UNC Health Rex's Physician Clinic is hiring for a highly motivated and experienced Director of Practice Operations for North Carolina Surgery. This role is a fantastic opportunity to lead and oversee all North Carolina Surgery team divisions and manage assigned practices' day-to-day operations.

Responsibilities:
1. Execute strategy for growth of practices including managing onboarding of acquired practices, opening new locations and growing patient volume and services offered within assigned service lines.
2. Assist Executive Leader in managing physician recruitment, contracts and compensation changes. Assist with onboarding of new providers.
3. Responsible for financial performance of assigned practices including managing operating budget, assisting with capital budget requests/management, and leading monthly financial and operational meetings to ensure division success.
4. Responsible for the day to day operations of assigned practices.
5. Partner with Executive Leader to develop strategic initiatives and plans in practices that align the practice goals with those of the organization.
6. Monitor operational indicators and provide continual process improvement for strategic planning, coding, billing, collection, patient throughput, clinic workflow, growth of patient volume, etc.
7. Benchmark key performance indicators and major processes in order to move towards best practices and assure consistency of these indicators across the practices.
8. Assist Executive Leader with integrating Medical Directors into decision making, strategic planning and budgeting.
9. Develop and maintain collaboration with other outpatient and inpatient departments to ensure positive working relationship.
10. Partner with Practice Managers/Administrators to monitor and improve key metrics related to patient experience including patient satisfaction and patient access.
11. Provide oversight, coaching and development of Practice Managers/Administrators direct reports. Ensure leadership team demonstrates ONE UNC values and key leadership skills. Engage with leadership and teammates at assigned practices.

Other Information

Other information:
Education Requirements:
• Related master's degree with at least four years of healthcare/physician practice management experience; or equivalent combination of Bachelor's education and experience.
Licensure/Certification Requirements:
Professional Experience Requirements:
• At least four years of healthcare/physician practice management experience.
Knowledge/Skills/and Abilities Requirements:
• Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex Phy Dept of Surgery-Admin

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.