Job Summary

We offer remote work opportunities (AK, AR, AZ, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE,NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, WI & WY only)

Responsible for directing, managing and supporting innovative solution development and start-up of large, complex, cross-functional contracts, projects, programs and portfolio initiatives for an industry-leader supporting the healthcare needs of the nation's Veterans and military members. Working directly with C-suite leaders, the Director plans and manages cross-functional, enterprise-wide solutions and initiatives as well as collaborates with other key internal/external stakeholders and partners to ensure customer expectations, deployment objectives and timelines are met. The Director applies recognized and creative program management knowledge and skills with the full support of the ePMO and corporate leaders and business owners. The Director leads a skilled deployment team of program managers, consultants and business analysts. Position reports to the Vice President, Planning and Program Management.

**Veterans, Reservists, Guardsmen, and military family members are encouraged to apply**

Education & Experience

Required:

• Bachelor's Degree in Healthcare or Business Administration, Management Information or related field; or equivalent background and experience
• 10+ years of Program Management experience, preferably in health service delivery managing the deployment of multiple levels of cross-functional projects simultaneously with proven track record of new business start-up and delivery
• Progressively responsible leadership experience to include formal supervision of direct and indirect staff
• High competency use of MS Office applications including Project, Visio, Excel, PowerPoint, Word, and other modern project management process tools
• Demonstrated large, cross-functional program design and deployment experience
• Eligible to hold Department of Defense security clearance

Preferred:

• Master's Degree in Healthcare or Business related discipline or equivalent background and experience
• Large, complex Department of Defense cross-functional program/project deployment launches
• Background/experience/assignment working Veteran's Administration and/or Military Health System
• Project Management Professional (PMP) Certification
• SharePoint and Project Web Application Experience
• Veteran or military family member

Key Responsibilities

• Execute project management process, deliverables and operational cadence in strict accordance with project management standards and best practices.
• The Director has responsibility for the overall leadership, coordination and management for assigned program management and deployment, including:
• Enterprise-wide Program Deployments and Solution Oversight.
• Identifying and Executing "Hot Shot" Tiger Team Initiatives.
• High-Critical Risk/Issue Mitigation/Resolution.
• Performing Program/Project Plan Milestone Validations.
• Subcontract Requirements and Scope of Work Development.
• Contract Deliverables, Content and Compliance Review Management.
• Preparation of Customer, Leadership and Board Reporting.
• Facilitating Company and Customer Collaboration Opportunities.
• Building Program Management Platforms and Processes.
• Leverage excellent relationship building skills throughout program development, deployment and transition to operational excellence.
• Lead assigned staff and external consulting resources. Ensure consistency of project execution to standards.
• Lead the deployment of program deliverables. Collaborate effectively with internal resources, external stakeholders and key resource partners.
• Anticipate issues and develop and execute solutions that meet business requirements.
• Responsible for identifying and adjusting key resources and providing the direction required for meeting program objectives.
• Track progress on all ongoing projects (issues, risks, schedule, changes, costs, and scope); provide updates to supervisors, executives and stakeholders as required.
• Manage project schedules and task details.
• Manage change and take active leadership in timely decision making.

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach.

Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicate it clearly, and draw sound conclusions.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented,

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Manages the maintenance of standards, methods and processes for project execution, reporting and communication. Manage the creation of tools that will generate executive briefing and early alert reports related to potential issues. In depth knowledge of PMBOK project management knowledge, processes and skills to understand issues and technologies involved with successful project delivery.

Working Conditions

Working Conditions:

• Must be able to work after normal business hours and weekends as necessary to deliver projects on time
• Must be flexible and able to adapt to change
• Must be available to travel approximately 15% of the time
• Works within a hybrid office and remote home environment
• Extensive desk-side work, meetings, prolonged sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.