Director, Service Line Strategic Ops - Heart & Vascular Services

Job Summary



In accordance with the Mission, Vision, and Values of Tampa General, assists the Service Line team in providing leadership to the professional team members for a facility-level function which may include the strategic performance of multiple sections, modalities, or programs. Assist in the development of departmental/function plans, including business, strategy execution, service line development, and/or organizational priorities. Decisions are guided by resource availability and functional objectives. May also be responsible for functional or service line operational results through work of others but without formal reporting relationship. (e.g.,management of outsourced team members). This role will directly support our Heart and Vascular Service Line.



Responsibilities include:

• Oversight and accountability of the strategic plan and initiatives with the Non-Invasive HVI Centers of Excellence - Advanced Heart Failure, Advanced Cardiac Imaging, and General Cardiology.
• Assists in facilitating the development and execution of strategies across service line continuums of care including, but not limited to, the outpatient setting, ambulatory setting, inpatient setting, clinical trials and research.
• Selects, orients, and trains service line and center of excellence new team members. Ensures competence of assigned team members and compliance with regulatory requirements, organizational policy, and performance requirements. May assist in defining position requirements.
• Builds and fosters collaborative relationships with other departments/service lines within the organization to stay informed and abreast of new initiatives, products, and services; identifies opportunities to support organizational initiatives, quality, efficiency, effectiveness, and world-class service excellence.
• Extended dyad relationship with medical directors and other clinical team leaders within the defined HVI Centers of Excellence.
• Oversees key projects, forecast strategies, provides strategic analysis and insight, and has oversight of the execution of operational processes in collaboration with other key stakeholders with defined HVI Centers of Excellence.
• Develops and implements ongoing quality and process improvements with HVI and TGH Quality team.
• Performs other responsibilities as assigned.
• Demonstrated competence in the following Leadership functions, abilities, and skills: Planning, Organizing, Directing, Staffing, Ability to lead effectively in a Matrix Organization. Demonstrated ability to Solve Problems, Influence People, Adapt Approaches, and Deliver Results.

Qualifications

• Bachelors Degree in Healthcare Administration, Business, or related field.
• Masters Degree in Healthcare Administration (MHA), Business (MBA) or related field preferred.
• Ten (10) years progressive experience in healthcare setting with at least two (2) of those years in Lead or Supervisory role.
• Experience in both the healthcare delivery setting and non-hospital based Public Health setting preferred.
• Additional degrees, certification(s) or experience can offset some of these qualifications.