Director, Special Missions Operations

Responsibilities for this Position

Position Title: Director, Special Missions Operations

Date: Aug 21, 2024

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Director, Special Missions Operations in GAC Savannah

Unique Skills:

Knowledge of repeatable processes preferred.

Education and Experience Requirements

Bachelor's Degree related field required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 9 years progressively responsible management/supervisory experience. A&P (FAA Airframe and Powerplant) license preferred.
Position Purpose:
Directs the overall operation of the site Service Center and other areas, as designated, to ensure safety, quality, customer satisfaction, continuous improvement and profit objectives are met. Develops and maintains budgets, manpower, schedules, procedures and policies to achieve maximum utilization of all resources.

Job Description

Principle Duties and Responsibilities:
Essential Functions:

1. Directs the development, implementation and maintenance of policies and procedures necessary to achieve an effective organization. Reviews performance of departments and takes timely corrective action to resolve deficiencies. .
2. Oversees the development of the Service Center Management team and support staff which exceeds approved aircraft servicing practices and standards. Ensures compliance with company policies, FAA and other governmental Repair Station regulations. .
3. Ensures that customer schedules are met. Replies to customer complaints and provides follow-up to bring resolution to enhance customer satisfaction. .
4. Directs the establishment of operating budgets and other controls necessary for management to determine financial performance. Ensures facility expenditures are being managed properly.
5. Evaluates projected workflow to determine labor, material, facility, and other resource needs to achieve target labor efficiency objectives and at the same time meeting customer expectations and company commitments.
6. Pursue continuous improvement strategies and the development of best practices that enhance quality, customer schedules and profitability. .

Perform other duties as assigned.

Other Requirements:

1. Must have demonstrated leadership ability and possess strong communication and customer relations skills.
2. Working knowledge of regulatory compliance.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.

Additional Information
Requisition Number: 222038
Category: Service Center
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 09/04/2024

Equal Opportunity Employer/Veterans/Disabled.

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Savannah

Job Segment: Operations Manager, Compliance, Aerospace, Operations, Legal, Aviation, Customer Service

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