Division Chief, Infrastructure Services Division
Sacramento, California
Employer: State Of California
Industry:
Salary: Competitive
Job type: Full-Time
Working at the EDD means much more than showing up for a job. As an executive, you will be able to work on programs that are vital to the economic growth of our community and state. We recognize the strength in teamwork. We know that by encouraging collaboration and diversity, the best ideas will flourish. Be part of a team that prides itself in making a difference for Californians.
What will be the difference that you make for California?
Under the general direction of the Deputy Director, Information Technology Branch (ITB) /Chief Information Officer (CIO), the Chief over the Infrastructure Services Division (ISD) implements the Department's vision through planning, organizing, and directing activities associated with infrastructure activities. The incumbent establishes policy, plans, organizes, and directs the overall operation of the Employment Development Department's (EDD) technology infrastructure. This includes developing, maintaining, supporting, and optimizing multiple critical and highly complex information technology (IT) disciplines, particularly network infrastructure, server infrastructure, data communications, telecommunications, and enterprise systems both private cloud and public cloud environments. The Chief provides strategic and tactical technical direction and cross-domain expertise, at deep technical levels and directs and evaluates the activities of highly technical IT staff, to resolve hardware and software problems timely and accurately.
As a member of EDD's Executive Staff and the ITB Executive Team, the incumbent provides critical and sensitive recommendations to the CIO and other EDD senior managers, including policy development on the direction and effective application of IT to meet EDD's business goals and objectives. This position has extensive decision-making authority and directs the most critical and complex projects related to infrastructure initiatives. The incumbent contributes toward the growth of the ITB into a customer-focused service organization by following the Branch's established cultural principles and will continuously improve communications and relationships with management, subordinates, peers, external partners, and customers. The Chief works with other ITB Divisions and other EDD programs to ensure cohesive and timely IT project implementation and continually evaluate processes for future policy and procedural revisions.
You will find additional information about the job in the Duty Statement .
Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.
Position Details Job Code #:
JC-440806
Position #(s):
280-353-7500-003
Working Title:
Division Chief, Infrastructure Services Division
Classification:
C. E. A. $11,778.00 - $14,032.00 B
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Career Executive Assignment - Non Tenured, Full Time
Department Information The Employment Development Department (EDD) is one of the largest state departments with employees at hundreds of service locations throughout the state and offers a wide variety of services to millions of Californians under the Job Service, Unemployment Insurance (UI), State Disability Insurance (SDI), Workforce Investment, and Labor Market Information programs. As California's largest tax collection agency, EDD also handles the audit and collection of payroll taxes and maintains employment records for more than 17 million California workers.
Department Website: http://www.edd.ca.gov
Special Requirements
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/7/2024
Who May Apply
Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Haley Versoza
Human Resource Services Division, MIC 54
P.O. Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Haley Versoza
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.
Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.
General Qualifications
State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.
Knowledge and Abilities
Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:
Ability to plan, organize and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures, and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department's or agency's Equal Employment Opportunity objectives.
Knowledge of the organization and functions of the California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department's or agency's Equal Employment Opportunity objectives; and a manager's role in the Equal Employment Opportunity Program.
These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):
CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.
CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.
CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Please see the Statement of Qualifications section.
Examination Information
This examination will consist of a review of the candidates' Statement of Qualifications that describes their education, training, experience, knowledge, skills, and abilities as they relate to the desirable qualifications identified in the bulletin, using predetermined evaluation criteria. The Statement of Qualifications serves as documentation of each candidate's ability to present information clearly and concisely in writing. Candidates will have their Statement of Qualifications rated and successful candidates will be placed on an eligible list. SUBMISSION OF THE STATEMENT OF QUALIFICATIONS IS MANDATORY. Candidates who do not submit a completed Statement of Qualifications will be eliminated from this examination.
If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.
A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.
The results of this examination will only be used to fill this position. Applications will be retained for twelve months.
Hiring interviews for the Job may be conducted with the most qualified candidates.
The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.
Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: http://www.edd.ca.gov
Human Resources Contact:
Haley Versoza
(916) 651-7095
Haley.Versoza@edd.ca.gov
Hiring Unit Contact:
Haley Versoza
(916) 651-7095
Haley.Versoza@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
EEOMail@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
The Statement of Qualifications (SOQ) serves as the examination for the CEA position.
Applications must include a Statement of Qualification (SOQ) which describes how your work experience and education qualify you for this position. Your response must be no longer than three pages, single-spaced, and not less than 12-point font. CANDIDATES WHO FAIL TO SUBMIT A SOQ WILL BE ELIMINATED FROM THE EXAM. RESUMES DO NOT TAKE THE PLACE OF THE SOQ.
A SOQ is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications for this position. The SOQ must be completed in the exact order the following factors are presented:
Provide an example of a strategic initiative you led that involved significant changes or innovations in infrastructure, cloud, backup, storage, or server management. What steps did you take to ensure successful implementation and adoption of these changes?
Discuss your experience in managing backup and storage solutions. How have you ensured data integrity, availability, and disaster recovery within your organization?
Describe your experience in managing data centers and leading data center migration projects to the cloud. Provide specific examples of your role in planning, executing, and overseeing these migrations.
Discuss your experience with privilege access management, Active Directory, and identity management. Provide examples of any significant initiatives or improvements you have led in these areas.
Describe your experience in providing leadership to multidisciplinary teams. How have you embraced innovation, motivated your team, and set goals to drive your team's success?
For mail in applicants:
Applications may be submitted by the final filing date to:
EMPLOYMENT DEVELOPMENT DEPARTMENT, Human Resource Services Division
PO Box 826880, MIC 54, Sacramento, CA 94280-0001
Haley Versoza | Office: (916) 651-7095 | haley.versoza@edd.ca.gov
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
What will be the difference that you make for California?
Under the general direction of the Deputy Director, Information Technology Branch (ITB) /Chief Information Officer (CIO), the Chief over the Infrastructure Services Division (ISD) implements the Department's vision through planning, organizing, and directing activities associated with infrastructure activities. The incumbent establishes policy, plans, organizes, and directs the overall operation of the Employment Development Department's (EDD) technology infrastructure. This includes developing, maintaining, supporting, and optimizing multiple critical and highly complex information technology (IT) disciplines, particularly network infrastructure, server infrastructure, data communications, telecommunications, and enterprise systems both private cloud and public cloud environments. The Chief provides strategic and tactical technical direction and cross-domain expertise, at deep technical levels and directs and evaluates the activities of highly technical IT staff, to resolve hardware and software problems timely and accurately.
As a member of EDD's Executive Staff and the ITB Executive Team, the incumbent provides critical and sensitive recommendations to the CIO and other EDD senior managers, including policy development on the direction and effective application of IT to meet EDD's business goals and objectives. This position has extensive decision-making authority and directs the most critical and complex projects related to infrastructure initiatives. The incumbent contributes toward the growth of the ITB into a customer-focused service organization by following the Branch's established cultural principles and will continuously improve communications and relationships with management, subordinates, peers, external partners, and customers. The Chief works with other ITB Divisions and other EDD programs to ensure cohesive and timely IT project implementation and continually evaluate processes for future policy and procedural revisions.
You will find additional information about the job in the Duty Statement .
Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-440806
Position #(s):
280-353-7500-003
Working Title:
Division Chief, Infrastructure Services Division
Classification:
C. E. A. $11,778.00 - $14,032.00 B
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Career Executive Assignment - Non Tenured, Full Time
Department Information The Employment Development Department (EDD) is one of the largest state departments with employees at hundreds of service locations throughout the state and offers a wide variety of services to millions of Californians under the Job Service, Unemployment Insurance (UI), State Disability Insurance (SDI), Workforce Investment, and Labor Market Information programs. As California's largest tax collection agency, EDD also handles the audit and collection of payroll taxes and maintains employment records for more than 17 million California workers.
Department Website: http://www.edd.ca.gov
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/7/2024
Who May Apply
Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Haley Versoza
Human Resource Services Division, MIC 54
P.O. Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Haley Versoza
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - The Statement of Qualifications (SOQ) serves as the examination for the CEA position. Applications must include a SOQ which describes how your work experience, and education qualify you for this position. Your response must be no longer than three pages, single-spaced, and not less than 12-point font. Your response must be numbered and address each of the questions listed in the Statement of Qualifications section of the job posting. Failure to follow these instructions may result in elimination from the exam
Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.
Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.
General Qualifications
State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.
Knowledge and Abilities
Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:
These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):
CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.
CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.
CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Please see the Statement of Qualifications section.
Examination Information
This examination will consist of a review of the candidates' Statement of Qualifications that describes their education, training, experience, knowledge, skills, and abilities as they relate to the desirable qualifications identified in the bulletin, using predetermined evaluation criteria. The Statement of Qualifications serves as documentation of each candidate's ability to present information clearly and concisely in writing. Candidates will have their Statement of Qualifications rated and successful candidates will be placed on an eligible list. SUBMISSION OF THE STATEMENT OF QUALIFICATIONS IS MANDATORY. Candidates who do not submit a completed Statement of Qualifications will be eliminated from this examination.
If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.
A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.
The results of this examination will only be used to fill this position. Applications will be retained for twelve months.
Hiring interviews for the Job may be conducted with the most qualified candidates.
The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.
Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: http://www.edd.ca.gov
Human Resources Contact:
Haley Versoza
(916) 651-7095
Haley.Versoza@edd.ca.gov
Hiring Unit Contact:
Haley Versoza
(916) 651-7095
Haley.Versoza@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
EEOMail@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
The Statement of Qualifications (SOQ) serves as the examination for the CEA position.
Applications must include a Statement of Qualification (SOQ) which describes how your work experience and education qualify you for this position. Your response must be no longer than three pages, single-spaced, and not less than 12-point font. CANDIDATES WHO FAIL TO SUBMIT A SOQ WILL BE ELIMINATED FROM THE EXAM. RESUMES DO NOT TAKE THE PLACE OF THE SOQ.
A SOQ is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications for this position. The SOQ must be completed in the exact order the following factors are presented:
For mail in applicants:
Applications may be submitted by the final filing date to:
EMPLOYMENT DEVELOPMENT DEPARTMENT, Human Resource Services Division
PO Box 826880, MIC 54, Sacramento, CA 94280-0001
Haley Versoza | Office: (916) 651-7095 | haley.versoza@edd.ca.gov
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Created: 2024-08-22
Reference: JC-440806
Country: United States
State: California
City: Sacramento
ZIP: 95820
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