Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus six (6) years of experience, including three (3) years of experience in a leadership and/or management capacity.
• Graduation with a Master's degree from an accredited college or university may substitute for two (2) years of leadership and/or managerial experience.
• For Division Manager - Operations & Customer Service ONLY : Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants

The Division Manager (DM) will work under the direction of the Assistant Director managing the core programs of the Litter Abatement Division within Austin Resource Recovery ( ARR ). This position will ensure the goals of the Division are in line with the Departmental goals as related to Zero Waste, Carbon Neutrality, operational performance measures, Key Performance Indicators (KPIs), approved budget, and the Departmental Comprehensive Plan. Additionally, they will perform fleet coordination and management as well as assist in the coordination with other Divisions within ARR . They will monitor their Division's activities, supervising the daily ongoing activities of assigned groups, hiring, performance monitoring, policy management, conflict management, termination, and occupational health and safety compliance. This role will provide leadership and direction, communicate safety, security, environmental, and program concerns to executive management. The DM will prepare, develop, and closely monitor the Division's budget. The preferred candidate will have strong working knowledge of the waste management industry and an expansive knowledge of fleet industrial equipment and vehicles. The preferred candidate will have strong teamwork-building skills and will be comfortable working with external stakeholders, executive management, other ARR managers and Divisions, supervisors, as well as front-line staff. They will have strong analytical and communication skills (both written and oral), customer service skills, a proven track record of leadership and management, and will have experience developing and recommending creative alternatives to challenges. The preferred candidate is innovative, forward-thinking, and collaborative. They must be able to evaluate challenges and propose solutions while ensuring their Division is in compliance with applicable regulations and standards as defined by Federal, State, or local government agencies.

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position, shall be considered a Candidate for that Position. Employees in Good Standing who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application.

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Skills Assessments: A competency assessment may be required to verify your skill set.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states, "No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative's employment."

Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer.

Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

This position is eligible for the Public Service Loan Forgiveness ( PSLF ) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.

Preferred Qualifications
Preferred Experience:

• Experience managing and providing leadership and guidance to staff in the waste management industry including such activities as providing work assignments, evaluation, training, selection, counseling, and recommendations for dismissal.
• Experience in the waste or fleet management industry managing heavy equipment, compliance driven systems, processes, projects, etc. Experience developing policy and program recommendations and preparing and monitoring a business-related budget and quantifying budgetary impacts.
• Experience working with FEMA regulations and leading storm recovery efforts.
• Experience preparing reports and memorandums to executive management that analyze and summarize information and trends, including failed processes, corrective actions, re-validations, and continuous improvement recommendations.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Develops programs, processes, project activities, and policies within the division, between other divisions and City departments, and with the general public and outside vendors for the purpose of operational effectiveness and efficiency to include workforce utilization.

Provides financial summaries/reports for management review; performs economic forecasting and evaluation of division- and section-related programs; and forecasts, develops, and monitors the division budget and expeditures in partnership with key stakeholders.

Performs contract development, preparation, and monitoring, including contributing to writing specifications for Requests for Proposal (RFPs) and Requests for Quotation (RFQs); evaluates proposals, and recommends contractor/vendor selection.

Generates and analyzes data to discern patterns, discrepancies, and opportunities for process improvements, and provides advice and assistance regarding the development of departmental programs, including performance measures/metrics.

Standardizes and implements best practices by developing, reviewing, revising, and approving standard operating procedures, specifications for operations, equipment, safety initiatives, training programs, technical reports, and needs assessment studies to ensure division is aligned with department goals, operational effectiveness, and performance.

Performs short- and long-term planning and developing, and establishes goals and priorities for departmental programs. Ensures compliance with applicable policies, procedures, ordinances, and Federal and State regulations.

Develops division performance standards, measurements, and quality assurance activities. Oversees ARR personnel: provides or coordinates staff training and safety programs or initiatives, works with employees to correct deficiencies, implements discipline and termination procedures, and provides timely, accurate, and thorough Performance Reviews.

Serves as a member of boards, commissions, etc. Provides technical advice and assistance to citizens, City management, contractors, etc.

Coordinates disaster recovery activities between other City departments, outside agencies, and the general public. Prepares and presents department presentations, information, and reports for City management, City Council, Zero Waste Advisory Commission ( ZWAC ), neighborhood associations, and other stakeholders.

Establishes and clarifies environmental policies and standards by negotiating, mediating, and conferring with various Federal and State health and environmental agencies. Responsible for identifying, reviewing, and providing recommendations of proposed environmental issue standards, trends, and technologies.

Responsibilities - Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisory activities: selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of waste management and ARR's programs and activities.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of contract development and monitoring.
• Knowledge of safety practices and procedures.
• Knowledge of equipment in assigned area.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to think strategically while maintaining an appreciation and understanding of past practices.
• Ability to build consensus and lead a diverse constituency to achieve organizational goals and directives.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.