Title: DMV Program Support Technician- Position# 04779 - Titling Department

State Role Title: Admin & Office Specialist III

Hiring Range: $34,000 - $50,000

Pay Band: 3

Agency: Department of Motor Vehicles

Location:HUMAN RESOURCES

Agency Website:DMVNOW.COM

Recruitment Type: State Employee Only - E

Job Duties

DMV is seeking to hire an individual to work in the Titling Work Center.
This is technical position in a high volume DMV regulatory unit responding to mail-in requests for service as well as providing help to Customer Service Centers, Customer Contact Center and other departments. The incumbent rotates to perform all services provided in the work unit.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition,DMVserves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.DMVoperates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values, we live them!

Minimum Qualifications

*Working knowledge of business English, grammar, and mathematics
*Demonstrated Keyboarding skills, and ability to use a personal computer and Microsoft Word and Excel.
*Knowledge of office operating practices, filing systems, office equipment and automated systems.
*Demonstrated ability to compose correspondence.
*Demonstrated ability to perform detailed work using prescribed procedures.
*Demonstrated ability to research, collect, analyze data, and reach logical conclusions.
*Demonstrated ability to organize and prioritize work.
*Ability to interpret and explain guidelines, regulations, policies, and procedures to customers.
*Ability to communicate in a courteous and effective manner with others, inside and outside the agency.
*Ability to work independently or with others.
*Ability to develop and maintain effective working relationships.
*High school graduate or equivalent

Additional Considerations

Titling Experience Desired

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT.
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Contact Information

Name: DMV Employment

Phone: 804 367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.