Job Description

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.

Core Values:

We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.

We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.

We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.

We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.

Position Overview: The Educator Preparation Analyst supports the preparation of educators and the generation of consumer data related to educator preparation by collaborating on the functional design and installation of Educator Certification Online System (ECOS) applications, identifying solutions to operational problems, completing service requests from educator preparation programs (EPPs), and preparing training for EPPs. The Educator Preparation Analyst also supports the Educator Preparation team in establishing and implementing a vision for continuous improvement and effective educator preparation by leading the systems support processes, generating a variety of data and reports related to educator preparation, and through assistance with completing EPP reviews and processing complaints.

The systems analyst performs highly complex computer systems and data analysis work with limited supervision, under guidelines established by the educator preparation team. This position reports to the Director of Educator Preparation Program Management.

Flexible work location within the state of Texas may be considered for qualified candidates.

Please note that a resume, tailored cover letter, and short answer responses are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.

Essential Functions

Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.

1. ECOS Maintenance: Act as subject matter expert (SME) to coordinate with TEA and EPP users to identify system requirements, support the implementation of system updates by conducting user acceptance testing, developing business process requirements, and developing and implementing training for TEA and EPP users for new or revised systems.

2. Program Support: Provide ongoing support to EPPs and to TEA by performing administrative tasks in ECOS related to EPP service requests and through finding solutions to operation problems involving ECOS functionality.

3. Data Support: Collaborate across TEA teams to generate data and reports related to educator preparation and to support the Educator Preparation team functions.

4. Certificate Implementation, Transitions, and Related Supports: Act as SME for the Educator Preparation team in the successful implementation, transition, and supporting activities related to new certificates.

5. Educator Preparation Team Support: Support the Educator Preparation team by assisting with team functions as needed.



Qualifications:

Minimum Qualifications

• Education: Graduation from an accredited four-year college or university

• Required Licenses: Educator Certification preferred

• Experience: At least three (3) years of experience in a systems support role

• Substitutions: An advanced degree may substitute for two years of required experience

Other Qualifications

• Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military

• Skill in using a variety of technology tools including creating spreadsheets and live documents, and using various meeting platforms and presentation tools

• Skill in problem solving and troubleshooting system functionality issues

• Demonstrated ability to support data-driven decision-making and provide real-time data insights

• Skill in reviewing plans, documents, and drafts to provide high-quality feedback both verbally and in writing

• Ability to monitor, problem solve, and continuously improve/iterate

• Ability to proactively build and maintain strong relationships with people across the organization including program owners, performance managers, educator support teams, and senior leadership

• Highly organized; ability to balance the demands of multiple projects at different stages of development while maintaining quality and consistency in a dynamic environment

• Collaborative and results-oriented, especially within a team environment, and a desire to self-reflect, give/receive feedback and continuously improve

• Communicates complex ideas into practical and accessible language

• Excellent written and oral communication skills, and comfortable and confident in speaking and presenting to large groups of people

• Familiarity with Texas Education Code and Texas Administrative Code provisions related to educator standards, testing, and preparation and the ability to recognize and work within regulatory constraints

As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference.

To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State's Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military "occupational category" that corresponds with the state classification in this job posting title.

This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.

No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.