Job Details

Req ID: 90238

Supported Practice: Heartland Dental

Category: Human Resources

Location: 1200 Network Centre Dr, Effingham, IL 62401

Position Summary:



Employee Relations

Specialist

(

Tier

2

-

Workforce Investigations

)

,

Employee Relations

, Human Resources

Join our growing Human Resources team

!

Th

e

Employee Relations Specialist

will play a critical role supporting

the Employee Relations

D

epartment

activities

, specifically with

workforce investigations.

Our ideal fit will be meticulous with details, strive for efficiency and process improvements, and committed to excellent customer service.

This individual will also support

key

initiatives and goals of the department.

To give you an idea of team structure, t

h

is

position

will work on a team with other Employee Relations Specialists,

report

ing

to the

Employee Relations Manager.



Below is an overview of the duties and responsibilities associated with this position:

• Assist Employee Relations Department with a wide variety of employee relations matters
  
  , with
  
  a
  
  focus area of
  
  Workforce Investigations
• Promptly conduct
  
  thorough and objective
  
  investigations of
  
  alleged
  
  policy violations
  
  ,
  
  misconduct,
  
  conflicts of interest,
  
  and other work-related issues
• Conduct
  
  impartial, fact-based interviews with managers and employees
  
  in a timely manner
• P
  
  repare written investigative reports
  
  and documentation, including interview notes and summary of findings
• Use
  
  c
  
  ase management system
  
  s
  
  (Navex
  
  EthicsPoint
  
  and Ivanti
  
  ) to manage cases from intake to resolution
• C
  
  ollaborate with
  
  HR
  
  leadership
  
  and Legal department
  
  to ensure investigations are conducted
  
  in accordance with
  
  company polices and legal requirements
  
  ;
  
  and
  
  meet with
  
  appropriate leadership
  
  and HR partners
  
  to discuss recommendations and next steps
  
  based on investigation findings
• Develop
  
  and
  
  maintain
  
  confidential procedures for the handling and processing of complaints and allegations
• Create insights from data to inform process and improvements as they relate to workforce investigations
• Establish strong cross-functional relationships with all levels of the organization
• Advise/counsel employees at all levels to resolve conflict and provide advice on the proper procedure/process in handling personnel matters
• Assist
  
  managers with performance management including coaching and counseling,
  
  training, disciplinary actions
  
  , and terminations
• Occasional administrative work as necessary to support the activities of the department
• Special Projects as
  
  assigned
  
  by
  
  Employee Relations
  
  Manager
  
  and
  
  Director
  
  ,
  
  Employee Relations
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Minimum

Requirements:

• Completion of one of the following:
  
  3+
  
  years of legal or human resource experience OR associate
  
  's
  
  degree and not less than
  
  one
  
  year of in-house experience as
  
  a human resource representative OR bachelor
  
  's
  
  degree
• Excellent customer service skills
• Practical knowledge of human resource concepts
• Strong computer skills, including experience with Microsoft Word and Outlook
• Strong organizational skills,
  
  accuracy
  
  and attention to detail
• Ability to answer telephone calls and communicate information to callers
• Ability to work well under pressure and prioritize multiple tasks
• Strong verbal and written communication skills
• High level
  
  of
  
  confidentiality,
  
  maturity, personal initiative, and sound judgment

Desirable Qualifications:

• Human resource experience
• Knowledge of Local, State and Federal laws and regulations relating to employment issues
• Experience working with
  
  matter management system
  
  and
  
  human capital management systems

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to
  
  lift up
  
  to 15 pounds at times

We put our people first at Heartland Dental, and that shows in our generous benefits package.

Company

retains

the sole discretion to change the duti

es of the position at any time.

We provide all employees and applicants for

employment

the protections of federal, state, and local laws affording equal opportunity in employment.