The mission of the North Dakota Center for Distance Education is to provide virtual education to support North Dakota's K-12 schools. It offers all students access to extensive educational opportunities, allowing them to achieve their personal goals and reach their full potential. CDE is innovative and quality-focused in its approach to educational delivery and its scope of services to foster the strength of North Dakota's future. Members of the CDE team are student-centered, passionate about online education, self-directed, and technology adept.

We seek employees who have the desire to collaborate with team members and education stakeholders to deliver innovative, quality education solutions to North Dakota students. NDCDE is a school within a state agency. Consider joining us if you share our values, are excited by our mission, and are seeking a full-time position that is flexible with hybrid work opportunities after probation and a competitive salary.

Salary Range: $19.23 - 21.63 per hour

Summary of Work

Under the direction of the Business Manager, this position will assist with all student enrollment processes and functions, perform clerical responsibilities, and serve as the point of contact for patron questions.

Minimum Qualifications

• Bachelor's degree or two years of college with at least two of the preferred qualifications
• Willing and able to support CDE's mission and vision
• High proficiency in error-free data entry
• High proficiency with Microsoft Office Suite, including Microsoft Teams
• Professional demeanor, with strong customer service skills
• Self-starter with excellent time management skills and ability to troubleshoot independently
• Excellent oral and written communication skills
• Ability to handle sensitive and confidential information with discretion
• Ability to build relationships and work well with a team
• Ability to multitask and respond to a high volume of customer requests calmly, quickly, and accurately
• At least one year of experience working in an office support capacity
• A high level of integrity with prior experience assisting customers with payments or posting customer transactions
• Demonstrated ability to use standard office equipment (photocopier, postage meter, etc.)

Preferred Qualifications

• Experience with records management functions
• Professional experience using a registration and student information system
• Professional experience using a customer relationship management and/or billing system
• Basic understanding of student educational record privacy laws
• One year of work experience performing data entry functions

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team memberswith a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Applicants are screened based on qualifications, online screening questions, an interview, and a background and criminal investigation. Applicants must be legally authorized to work in the United States. All application materials must be received on or before the closing date by 11:59 pm and must include the following documents:

• Cover letter with a summary that clearly explains how the applicant's work experience is related to the summary of work and minimum/preferred qualifications.
• Resume
• Three professional references
• Transcripts (unofficial transcripts are acceptable)
• Complete NDCDE online application

Anyone needing assistance or accommodation during any part of the application or interview process please contact Laurie Tuma at 701.298.4852 or ndcde.hr@k12.nd.us. TTY users may use Relay North Dakota at 1.800.366.6888.

Learn more about NDCDE at https://www.cde.nd.gov/

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.