Enrollment Services Manager

Job Summary

Represents the University in new student recruitment and participates in the evaluation of applicants. Participates in recruitment activities and projects, both in and out of state.

Essential Functions

• Attends Office of Admissions and Financial Aid recruitment programs as assigned by supervisor.
• Helps coordinate OAFA presence at Pitt Admissions Programs. Represents the Transfer Team by offering presentations and Q&A sessions with prospective and admitted students.
• Assists with developing and implementing strategies to recruit a diverse pool of potential transfer applicants i.e. (share ideas about transfer audience, information, ideas of call to action, ideas for webpages/advertising).
• Corresponds and interacts with prospective students, applicants, advisors, and others seeking information on admissions standards, academic programs, and student activities following established procedures and precedents. Conducts enrollment and informational meetings with prospective students and their families. Some activities include but are not limited to: responding to phone calls, emails, cases, Panther Link, review and complete committee reads, support Transfer Welcome Center, give transfer presentations, meet with students and families to answer their questions, and help cover virtual appointments.
• When needed, travels within and out of state for recruitment activities such as conducting information sessions and tabling at colleges, college fairs, and conferences.
• Maintains basic knowledge of University academic programming, University admission, and transferring admission information.

Physical Effort

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.