Position Title: Enterprise Progrmr Analyst,Sr

Employee Classification: Enterprise Progrmr Analyst,Sr

College/Division: Information Technology

Department: 450001-INFORMATION TECHNOLOGY

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: $67,162.00 - $87,310.00 to commensurate with qualifications

Appointment Full-time Equivalency: 1.0

Exempt or Non-Exempt: Exempt

Summary: Join our team!

Classification Summary:Under minimal supervision, supports a university enterprise system. Analyzes and evaluates complex systems, and devises computer programs, systems and related procedures to process data. Prepares charts and diagrams to assist in problem analysis, and recommends solutions. Prepares program specifications and diagrams, and develops coding logic flowcharts. Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments.

Classification Standard Duties:Usually works with minimum supervision, conferring with superior on unusual matters. May be assisted by Associate/Intermediate level personnel. Assignments are broad in nature, usually requiring originality and ingenuity. Has appreciable latitude for unreviewed action or decision. Guides users in formulating requirements; advises on alternatives and on the implications of new or revised computer systems/applications technology. Analyzes user project proposals, identifies omissions and errors in requirements, and conducts feasibility studies; recommends optimum approach and develops system design for approved projects. Develops new and maintains existing complex systems and subsystems such as inventory control, payroll, or financial/cost analysis in which transactions are automatically processed through the full system of records; ensures reliability of cross-university applications. Informally arbitrates between system users when conflicts arise. Uses all phases of system analysis concepts, techniques, and methods; knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject areas to design complex systems or subsystems. Reviews design, analysis, and code for quality and adherence to standards. Prepares and gives presentations to user management. Provides on-call support and problem resolution for computer applications. May serve as lead analyst in a design subgroup, directing and integrating the work of analysts, each responsible for several programs. Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Possess thorough knowledge of SQL and/or Object Oriented Programming principles. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency

Required Education:Bachelor's degree in a related field.; Required Experience:Five (5) years of experience directly related to the standard duties as outlined.; Equivalency:None; Required Certification/License:

Knowledge, Skills and Abilities

KNOWLEDGE:Knowledge of a broad range of relevant alternative computer systems, applications, and equipment. Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment. Knowledge of computer flow charts and of programming logic and codes. Knowledge of computer systems analysis and design concepts, methods, procedures, and standards.Knowledge of current technological developments in area of expertise. Knowledge of information flow and management environments within area of operational specialty.; SKILLS:Conflict resolution and/or mediation skills.; ABILITIES:Ability to analyze and interpret information systems proposals, and to evaluate and develop alternative implementation plans. Ability to assess and maintain quality of programming structure, design, and coding. Ability to develop and deliver presentations. Ability to determine computer problems and to coordinate hardware and/or software solutions. Ability to interpret and evaluate client informational needs and to determine appropriate alternative solutions. Ability to develop and/or modify and adapt systems, hardware configurations, and programs to meet individually specified needs. Ability to evaluate and interpret end user information requirements, and to develop appropriate systems and/or applications solutions. Ability to plan, design, coordinate installation, test, and modify complex systems and subsystems. Ability to specify and develop computer programs using a range of programming languages.

Job Duties and Responsibilities

Performs work in support of the enterprise IT service management platform; designs, develops, and maintains the platform and associated websites. An employee in this class performs work related to the development of programs and applications. This work is done by analyzing workflows and working with users to automate job functions. Work requires knowledge of personal computers operations, general office hardware and software applications, and effective user communications. Work is performed under general supervision and is evaluated through conferences, review of work produced, feedback from users, and observation of use of skills and technical knowledge. Works under general supervision of Chief Information Officer.

- Investigates workflow of specific departments to determine if IT service management platform can be developed to meet needs. Prepares estimates of time, equipment, and cost to make changes or design new programs. Designs databases and programs to meet the needs of the University after consultation with the CIO and the staff requesting assistance.

- Provide training and support for the service platform.

- Designs and maintains a content management system to allow users to make updates as needed.

- Maintains daily activity logs in ticketing system; provides detailed documentation of all tickets.

Preferred Qualifications

Special Requirements of the Position

Department Contact: Jasmine Gomez, 575-646-3685, jgomez12@nmsu.edu

Contingent Upon Funding: Contingent upon funding

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule:

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.