Entry Level Customer Training Specialist - Traveling
San Antonio, Texas
Employer: The Reynolds and Reynolds Company
Industry:
Salary: Competitive
Job type: Full-Time
Position description:
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.
Training:
Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis.
Requirements:
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Working remotely with a company cell phone, laptop, and other provided home office equipment
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.
Training:
Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis.
Requirements:
- Bachelor's degree or equivalent experience
- Ability to travel 80% of the time
- Outgoing, friendly personality
- Strong written and verbal communication skills
- Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
- Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Working remotely with a company cell phone, laptop, and other provided home office equipment
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Created: 2024-04-29
Reference: 6138
Country: United States
State: Texas
City: San Antonio
ZIP: 78112
Similar jobs:
-
Training Specialist, Operations (Customer Service)
Empower Pharmacy in Houston, Texas -
Specialist, Senior Technical Training (Pipeline Operations SME)
Enterprise Products in Midland, Texas -
TRAINING SPECIALIST
Air Education and Training Command in Goodfellow AFB, Texas -
Principal WW Specialist Solutions Architect, GenAI, Training \u0026 Inference
Amazon in Austin, Texas -
Learning and Development Service Coordinator Training Specialist - Clinician (HYBRID)
Harris Health System in Houston, Texas -
Retail Training Specialist
Acosta, Inc in Dallas, Texas -
L & D Training Specialist
Harris Health System in Houston, Texas -
OPERATIONS AND TRAINING SPECIALIST (TITLE 32)
Army National Guard Units in Bastrop, Texas -
CYS Training Specialist NF-04
Army Installation Management Command in Fort Cavazos, Texas -
Entry Level Customer Training Specialist - Traveling
The Reynolds and Reynolds Company in Houston, Texas -
Sr. Specialist, GenAI, Model Training \u0026 Inference
Amazon in Austin, Texas💸 $118400 per year -
Retail Training Specialist
Acosta, Inc in Fort Worth, Texas -
Temporary - Organizational Development & Training Specialist or Specialist Senior
City of Austin in Austin, Texas -
Training Specialist
City of Austin in Austin, Texas -
CYS Training Specialist NF-04
Army Installation Management Command in Fort Cavazos, Texas -
Training Specialist, Sales
Empower Pharmacy in Houston, Texas -
Specialist, Senior Technical Training (Process Operations SME)
Enterprise Products in Midland, Texas -
Entry Level Customer Training Specialist - Traveling
The Reynolds and Reynolds Company in Dallas, Texas -
Training Specialist
National Nuclear Security Administration in Amarillo, Texas -
Principal GenAI Specialist Solutions Architect, Training \u0026 Inference
Amazon in Austin, Texas