Equal Opportunity Assistant (OA)

Summary

Reemployed annuitant: This vacancy does not meet the criteria for appointment of annuitants.

This job is open to

• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Federal employees - Competitive service
  
  Current or former competitive service federal employees.
• Veterans

Clarification from the agency

Current Career or Career-Conditional Federal Employees in the Competitive Service. Eligible Priority Placement Program DoD Military Spouses Preference (MSP) applicants, eligible PPP applicants, and current Federal VRA Employees. Interagency Career Transition Assistance Plan (ICTAP) eligibles in the local commuting area. Also open to all veterans who are eligible for competitive appointment under Veterans Employment Opportunities Act (VEOA).

Duties

• Assist the Equal Employment Office (EEO) Director and the EEO staff in processing complaints of discrimination and complaint-related documentation, and support to the EEO investigation process.
• Receives appeals of final Agency decision and final orders, prepares cases and coordinates receipt of briefs to ensure timely response.
• Serves as an EEO Counselor for the processing of basic EEO complaints of employment discrimination.
• Assist the Reasonable Accommodation (RA) program by tracking all requests.
• Serves as the records custodian, ensuring that official office records are maintained in accordance with record schedule and guidance.
• Assist with research and preparation of plans for implementing affirmative employment programs.

Requirements

Conditions of Employment

Must be a U.S Citizen as verified through E-Verify Program

Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service (see www.sss.gov).

Qualifications

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

You must be able to type at least 40 words per minute.

Specialized Experience for GS-07 (Developmental): In addition to meeting the basic requirement, you must have one year of specialized experience at the GS-06 or equivalent level. Specialized experience must be documented in your resume. Specialized experience includes: Interpreting and applying regulations, procedures, and laws to provide guidance, complete tasks, and resolve issues efficiently; Demonstrated ability to work independently, prioritize tasks, and consistently meet deadlines; Proven communication skills, both oral and written; Solid understanding of administrative functions, contributing to seamless office operations; Reviewing and ensuring correspondence is complete, accurate and grammatical; Screening incoming calls and visitors, ensuring appropriate handling.

Specialized Experience for GS-08: In addition to meeting the basic requirement, you must have one year of specialized experience at the GS-07 or equivalent level. Specialized experience must be documented in your resume.One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-7 within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience includes: assisting in analyzing and processing discrimination complaints; providing advice and guidance to employees and managers regarding EEO policies, programs, requirements and procedures; assisting in reaching and preparations of plans for implementing affirmative employment programs; reviewing correspondence for completeness, correctness, consistency, and grammatical accuracy, and proper coordination; and screening telephone calls and visitors, and responding to requests for information.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of Education for Specialized Experience:

For the GS-07 level, one (1) year of graduate education may be substituted to meet the specialized experience requirement when education is directly related to the position being filled. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements.

For the GS-08 level, eighteen months of graduate education may be substituted to meet the specialized experience requirement when education is directly related to the position being filled. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements.

If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Additional information

DCAA has a comprehensive benefits package that includes retirement, social security and thrift savings; health, life and long term care insurance; paid vacation, sick leave and holidays. DCAA employees enjoy our business-casual dress code, flexible work schedules, transit subsidies, and the opportunity to telecommute.

Initial Probationary Period: You will be required to serve an initial probationary period of 1 year if one has not already been completed.

Drug Testing: If you are given access to classified information, you will be subject to random drug testing. If you are selected for a special sensitive position, you will be placed in a drug testing designated position. You must pass a drug test before your assignment to such a position, and you will be subject to random drug testing subsequent to your assignment.

Background Investigation: All selectees will be subject to a personnel security investigation which must be favorably adjudicated for occupancy of a sensitive position and/or access to classified information. If you are selected for a critical/special sensitive position, you will be subject to a Single Scope Background Investigation (SSBI). For a critical sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret level. For a special sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret/Sensitive Compartmented Information (TS/SCI) level AND you will be subject to a random counterintelligence scope polygraph.

Telework: Telework availability will be based upon the mission requirements and supervisory determination.

Performance Appraisal: If you are a current Federal employee, you must be rated fully successful or higher on your current performance rating to be eligible for promotion. You may be asked to provide a copy of your performance appraisal during the evaluation and selection process.

Interagency Career Transition Assistance Program (ICTAP): You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 90 or above will be considered well qualified. For more information, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap

Veterans Employment Opportunities Act (VEOA): Veterans who are preference eligibles or who have been separated from the Armed Forces under honorable conditions after substantially completing an initial 3-year term (not less than 2 years and 11 months) may apply regardless of their current geographical location. Veterans must submit their DD-214, Certificate of Release or Discharge from Active Duty, to be considered under this authority.

• Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.

All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

This position is not covered by a bargaining unit.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will initially be reviewed to determine whether you meet the minimum eligibility and qualifications requirements. If you are qualified, you will then receive a numeric score based on the degree to which your background matches the knowledge, skills and abilities for the position listed below. If a determination is made that you have inflated your qualifications, you will be assigned a rating commensurate with your background. Your final score will be used to determine if you are among the best qualified candidates.

Competencies:

• Attention to Detail
• Communication
• Office Automation
• Technical Competence

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dcaa.belvoir.hq.mbx.ask-lmer@mail.mil

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  You must provide a complete Application Package which includes:
  
  1. Resume - Each period of Federal experience must reflect the grade level of the position and whether the assignment is permanent or temporary. Your resume must document your specialized experience at the next lower grade level.
  
  2. Assessment Questionnaire
  
  3. Other supporting documents
  
  a. SF-50 Notification of Personnel Action - Unless you are a current permanent DCAA employee, current and former Federal employees must provide their most recent SF-50 or the SF-50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
  
  b. College Transcripts - If you are using education as a substitution for specialized experience, you must provide your college transcripts.
  
  c. Veterans Preference Documentation
  
  • You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what the condition of discharge is thought to be.
  • If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
  • If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
  
  d. ICTAP - Agency notice
  
  e. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
  
  f. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
  
  g. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
  
  h. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
  
  i. Other documents identified in this announcement
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must provide a complete Application Package. See required documents below.
  
  Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
  
  1. Follow the prompts to complete the assessment questionnaire and upload required documents.
  
  2. Please ensure you click the Submit My Answers button to submit your application.
  
  3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
  
  You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12531531
  
  WARNING: Failure to submit a complete Application Package including all required documentation by the closing date of the announcement at 11:59 p.m. Eastern time, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. Once your application is "processed", you can review your submitted materials. It is your responsibility to verify that information you entered, uploaded, or faxed is received, legible and accurate. Neither Human Resources nor the Selecting Official will modify your submitted documents and information..
  
  Agency contact information
  
  HR Customer Care Center
  
  Phone
  
  (317) 212-0454
  
  Email
  
  dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil
  
  Address
  
  DCAA - HEADQUARTERS
  
  8725 John J. Kingman Road
  
  Ft. Belvoir, VA 22060
  
  US
  
  Next steps
  
  Once your application is received, you will receive an acknowledgement email. You will subsequently receive an email notice of your rating and whether you were referred to the hiring manager as best qualified. Qualified candidates eligible for non-competitive reassignment, repromotion, change to lower grade, transfer or reinstatement will also be referred. You may be contacted for an interview. You will be notified when the selection process is complete.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

You must provide a complete Application Package which includes:

1. Resume - Each period of Federal experience must reflect the grade level of the position and whether the assignment is permanent or temporary. Your resume must document your specialized experience at the next lower grade level.

2. Assessment Questionnaire

3. Other supporting documents

a. SF-50 Notification of Personnel Action - Unless you are a current permanent DCAA employee, current and former Federal employees must provide their most recent SF-50 or the SF-50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.

b. College Transcripts - If you are using education as a substitution for specialized experience, you must provide your college transcripts.

c. Veterans Preference Documentation

• You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what the condition of discharge is thought to be.
• If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
• If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.

d. ICTAP - Agency notice

e. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.

f. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.

g. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.

h. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.

i. Other documents identified in this announcement


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must provide a complete Application Package. See required documents below.

Click 'Apply Online' to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents.

2. Please ensure you click the Submit My Answers button to submit your application.

3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12531531

WARNING: Failure to submit a complete Application Package including all required documentation by the closing date of the announcement at 11:59 p.m. Eastern time, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. Once your application is "processed", you can review your submitted materials. It is your responsibility to verify that information you entered, uploaded, or faxed is received, legible and accurate. Neither Human Resources nor the Selecting Official will modify your submitted documents and information..

Agency contact information

HR Customer Care Center

Phone

(317) 212-0454

Email

dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil

Address

DCAA - HEADQUARTERS

8725 John J. Kingman Road

Ft. Belvoir, VA 22060

US

Next steps

Once your application is received, you will receive an acknowledgement email. You will subsequently receive an email notice of your rating and whether you were referred to the hiring manager as best qualified. Qualified candidates eligible for non-competitive reassignment, repromotion, change to lower grade, transfer or reinstatement will also be referred. You may be contacted for an interview. You will be notified when the selection process is complete.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request