Executive Director

Full job description

The ideal candidate will have experience in Senior Housing/Assisted Living. Must be licensed.

Position Summary:
The Executive Director provides leadership and direction for overall community operations to insure delivery of quality care and resident centered services in accordance with all laws, regulations, and Wyndmoor standards. Implements policies and provides and provides oversight of Wyndmoor's hospitality focus, service delivery goals, and financial objectives. Manages budget to meet community needs and company goals in accordance with all applicable laws, regulations, and Wyndmoor standards. Reports to the Regional Director of Operations.

Qualifications:

• Must be 21 years of age to oversee assisted living (administrator license requirement)
• Three (3) or more years of successful operational experience in senior housing preferred
• Three (3) or more years of supervisory experience in senior services preferred
• Must be knowledgeable of federal and state industry regulations

Primary Job Responsibilities:
Hospitality Goals:

• Ensures staff performs all duties with hospitality focus, meeting and exceeding resident requests and needs

Operating Margin:

• Achieves operating margin and cash flow goals including budgeted revenue and expense goals

Occupancy (Sales and Marketing):

• Leads the sales team to achieve marketing and occupancy goals

Talent/Staffing:

• Interviews, hires, trains, evaluates, supervises, supports, counsels and develops management team
• Ensures managers interview, hire, train, evaluate, supervise, support, counsel and develop staff appropriately
• Actively participates in and encourages staff retention programs, including timely evaluations

Additional Requirements:

• Must be able to plan, develop, organize, implement, evaluate, benchmark, and direct staff to ensure high quality resident care and services are delivered
• Must ensure community is compliant with all Federal, State, local, requirements
• Must serve as effective representative for Wyndmoor in the surrounding community
• Must ensure census goals are met
• Must prepare and operate within annual budget
• Must effectively supervise department directors
• Must exhibit excellent customer service and a positive attitude
• Must be able to assist in the evacuation of residents
• Must demonstrate effective people skills with staff, residents, families, vendors, and community
• Must be able to read and interpret financial records and reports
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must be knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing the senior services industry
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
• Must perform proficiently in all competency areas including but not limited to: daily leadership responsibilities, supervisory responsibilities, financial responsibilities, regulatory compliance, resident rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Must understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Wyndmoor's Code of Ethics and completes all required compliance training