Executive Housekeeper
Cleveland, Ohio
Employer: Hyatt Hotels Corporation
Industry: Housekeeping/Laundry
Salary: Competitive
Job type: Full-Time
Summary:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
This is not your typical career opportunity. This is the Hyatt Touch.
Qualifications:
Here are a few reasons why you should join our Hyatt Regency Cleveland Family!
General Perks:
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
AreWEwhatYOUare looking for?
If the answer isYES, then please click the link and apply!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
- Responsible for short and long term planning and the management of the hotel's Housekeeping operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Solid understanding of housekeeping and laundry supplies and pars
- Teach employees importance of, and how to greet guests and courteously solve guest requests
- See that inspection program is consistently maintained
- Assure all safety and security policies and procedures are followed
- Work closely with all other Departments
- Inspect some rooms daily
- Experience purchasing linens and housekeeping supplies
- Current on latest housekeeping and laundry technology
- Work closely with vendors to assure proper pricing, delivery, and maintenance
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Ensure OSHA and ADA policies are adhered to
- Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
This is not your typical career opportunity. This is the Hyatt Touch.
Qualifications:
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
- With opening hotels, previous hotel pre-opening experience preferred
- Service oriented style with professional presentations skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
Here are a few reasons why you should join our Hyatt Regency Cleveland Family!
General Perks:
- An entry to the Hyatt Family, a place where we care for people so they can be their best
- 12 free nights at Hyatt hotels globally every year 90 days, Colleague, Friends, and Family rate upon hire.
- 50% off at 1890 Restaurant
- 25% off at Marengo Spa
- Affordable Medical, Dental and Vision Coverage after 30 days of employment
- Paid Holidays, Sick Days and Vacation Days
- Connect with thousands of National and Local Partners for Various Discounts
- Located near RTA stops and pick ups
- Discounted Parking Passes
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
- To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
- Hotel gym access
- Affordable Medical, Dental and Vision Coverage after 30 days of employment
- With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
- Regular Check-In Conversations with Managers to discuss personal career goals
- A wide range of development tools through the Hyatt Learning
- Education assistance of up to $1,000 per year toward personal growth and development
"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"
- The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2022, for the 18 th consecutive year
- Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they canbe their bestand perform at their best so they can better care for others
- When we saypeople, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
AreWEwhatYOUare looking for?
If the answer isYES, then please click the link and apply!
Created: 2024-08-30
Reference: CLE003031
Country: United States
State: Ohio
City: Cleveland
ZIP: 44135
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