Facilities Services Specialist, Centralized

Company Description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Job Description

Public Storage has an immediate opening for a Facilities Support Specialist based in our Plano, Texas Office. In this role you will support our centralized Repair and Maintenance program and National contracts. Specifically you will handle the day to day work order management of repair and capital expenditures, contracting of work, solving problems, and vendor management.

Responsibilities:

• Dispatching Work Orders in RAMP (Facilities Work Order Management System)
• Following up and managing open Work Orders, emails and vendor SLA
• Processing multiple maintenance requests, which includes capital improvements as well as repairs & maintenance
• Establish & maintain vendors
• Support field personnel
• Maintaining property information files and providing emergency support as needed
• Invoice processing
• Maintain strong relationship with Accounts Payable
• Learning - collaborating with Trade Manager to learn the trade

Qualifications

• High energy with ability to multi-task
• Ability to function well in a team environment
• Excellent communication and follow-up skills
• Customer service experience
• Accounts Payable experience a plus
• Service Dispatching experience a plus
• Facilities or construction knowledge preferred
• Strong typing skills & 10 key a plus
• Proficient use of current Microsoft Office Products (MS Office Suite-Outlook, Word and Excel)

Additional Information

One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

• Our office is based in Plano, east of I75 near E. Park Blvd, just North of Historic Downtown Plano.