Field Engineer 3

Rensselaer, New York

Employer: ASK Staffing
Industry: 
Salary: $20 per hour
Job type: Full-Time
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: PC Technician - Field Engineer 3

Location: Rensselaer, NY 12144

Duration: 12 Month Contract (Contract to Hire: Possible based upon performance)

Pay Range is $20/hr. to 22.86/hr. on W2

Job description :
  • As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
  • This is a journeyman position for the typical desk side support technician.
  • You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
  • You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
  • Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.

Responsibilities:
  • Provides support for software, hardware and networking support for desktops, laptops, and servers.
  • Provides maintenance and support on legacy products.
  • Supports Core, server products.
  • Performs disk replacement on enterprise storage products.
  • Installs and maintains PCs and associated software, networks, servers, and peripherals.
  • Supports network products from operational and maintenance perspectives.
  • Performs installs, moves, adds and changes as required.
  • Tests and certifies PCs, networks, servers, and client approved applications.
  • Provides follow-up on problems or escalation.
  • Maintains a high degree of professionalism in actions, demeanor, and dress.
  • Ensures customer satisfaction throughout the service delivery transaction.
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Created: 2024-09-13
Reference: 249216
Country: United States
State: New York
City: Rensselaer

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