Field Engineer

Description

SAIC is looking for a Field Engineer with a strong focus on building and maintaining robust client-server relationships and connecting a diverse array of sensor type devices to join our team in Huntsville, Alabama.

The ideal candidate will have a proven track record of deploying, troubleshooting, and optimizing hardware and software solutions in dynamic field environments.

Responsibilities:

• Serve as the primary technical contact for local and remote troubleshooting, establishing and maintaining strong relationships through excellent service and communication.
• Deploy and configure servers, ensuring seamless connectivity and optimal performance in client environments.
• Integrate a variety of sensor type devices with existing IT infrastructure, ensuring compatibility and efficient data flow between devices and servers.
• Conduct on-site installations, maintenance, and repairs of hardware and software solutions across various locations.
• Collaborate closely with clients to understand their needs and tailor solutions that enhance system reliability and performance.
• Troubleshoot and resolve complex technical issues involving client-server interactions and multi-sensor device connectivity.
• Deliver training to clients and their staff on newly installed technologies, ensuring proper use and maintenance.
• Create detailed technical documentation and system diagrams for client reference and for internal knowledge sharing.
• Maintain up-to-date knowledge of the latest technologies and industry trends related to sensor technology and client-server architectures.
• Manage multiple projects simultaneously, ensuring all are completed on time and within budget.

Qualifications

Required Education:

Bachelors and five (5) or more years experience; Masters and three (3) or more years experience; PhD and zero (0) years related experience; four (4) years of experience considered in lieu of degree.

Qualifications:

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field plus 5 years of experience.
• Minimum of 5 years of experience as a Field Engineer or in a similar role with a focus on client-server systems and sensor integration.
• Extensive knowledge of server hardware, operating systems, and networking principles.
• Demonstrated experience with various sensor technologies and their connectivity, such as IoT devices, industrial sensors, and IP cameras.
• Excellent problem-solving skills and the ability to diagnose and resolve technical issues in a field setting.
• Strong interpersonal and customer service skills, with the ability to build relationships with clients and understand their technical needs.
• Ability to work independently and in a team, manage time effectively, and coordinate work with other departments.

Clearance:

Candidates must be able to obtain and maintain a full Secret clearance; Minimum of an Interim Clearance required to start.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.