Field Service Engineer

Elk Horn, Iowa

Employer: ASK Staffing
Industry: 
Salary: Competitive
Job type: Full-Time
  • Description:
    Location: Elk Horn and/or Kimballton, IA as well as travel to customer locations.
    • Perform manual and automated calibration, adjustments, preventative maintenance, and troubleshooting of Test & Measurement electronic equipment and 5G equipment at our client service center or customer's sites.
    • Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
    • Perform calibration and adjustment procedures on client and non-client products
    • Install software and firmware upgrades that may include a re-image of the customer's instrument
    • Utilize strong computer skills, including automated Calibration Systems
    • Understand, and utilize STE, TME, ETMS, and PC-based software as required
    • Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client quality program
    • Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
    • Use excellent communication and organizational skills to interface with customers and peers effectively.
    • Establish and maintain close communication with customers to ensure optimal performance of customers' and client test equipment assets
    • Ensure compatibility between customer expectations and support provided by client Technologies.
    • Work on service assignments with clearly defined objectives
  • Requirements:
    • Bachelor's Degree, University Degree, Technical School or Military PMEL/TMDE or equivalent industry experience
    • Minimum of 5 years of related experience in Field Customer Support of Test and Measurement instruments.
    • Must have calibration service experience of all types of client Test Equipment to include RF/ Microwave skills
    • Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics
    • Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
    • Requires the ability and desire to learn system/automated calibration software
    • Ability to calibrate instruments both manually and using automated test procedures
    • Experience using automated calibration software platforms (STE, TME, PC Based, etc.) is a plus.
    • Must have strong verbal and written communication skills to interface with customers and peers.
    • Must be flexible and capable of working in a changing priorities environment to meet strict performance metrics
    • Understand project timeline, goals, and processes and take the lead to complete those requirements.
    • Be able to interface and take the lead between the customer and client to solve complex project objectives.
    • The candidate must have a valid driver's license.
    • Excellent troubleshooting and technical skills
    • Candidates must be in the local area (Elk Horn, IA) or willing to relocate.
    • Must have the ability to lift 50 lbs and 30 lbs overhead.
    • Must be flexible to work/travel weekends
Created: 2024-05-04
Reference: 231753
Country: United States
State: Iowa
City: Elk Horn

Similar jobs: