Field Service Technician

Work Location: Austin, Texas
Shift:
Department: EL-ND-NBG Technical Services North America
Recruiter: Ashley Hennessy

This information is for internals only. Please do not share outside of the organization.

Your Role:

EMD Electronics is immediately hiring for Field Service Technician! This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business. Benefits to working with our team include:

• Comprehensive, paid, on the job training program that allows our employees to quickly learn critical technical skills to excel in this role and rapidly progress in their careers.
• Full tuition reimbursement available!
• Excellent benefits including a starting vacation allowance of 3 weeks, strong 401k programs and access to healthcare!

This Field Service Technician Role is a dynamic, fast paced, and exciting new opportunity! This position allows you to travel and meet new people while at the same time working on world class specialty gas and chemical deliveries systems, manufactured in our corporate factories.

As a Field Service Technician, you will be working at customer locations across the U.S. and possibly some international locations. Basic job duties include installation, testing, troubleshooting, and repairing of GasGuard, ChemGuard, and Poly Flow delivery systems and associated support systems including Pumps, distribution piping, and exhaust systems.

Responsibilities include:

• Preform pre-task planning and equipment condition analysis prior to starting any work
• Empowered to Stop the Job and escalate
• Responsible for completion of customer requested tasks
• Audit equipment and maintenance areas according to quality and safety standards
• Ensure processes and procedures are followed
• Report quality and safety issues immediately via the escalation process
• Takes ownership of NCE events and the RMA process to address equipment concerns in a timely manner
• Complete all Field documentation accurately and submit for invoicing at the completion of the task
• Provide solutions to the customer for equipment configuration, maintenance, and operation

Physical Attributes:

• 80% of walking throughout the facility (5-6 miles per day)
• Climbing of ladders up to 12-foot-tall (utilizing fall protection)
• Basic lifting (up to 40lbs)
• Bending of the knees and overhead reaching
• Able to recognize and respond to safety alarms
• Be capable of traveling 85% of the time

Military Veterans: EMD Electronics is a military friendly employer that values the skills obtained through military teamwork. Our culture and company value the leadership and focus on safety that is obtained from your service. Veterans from any branch or MOS with hands-on mechanical skill sets are encouraged to apply.

Who You Are:

Minimum Qualifications:

• High School Diploma or GED
• 1+ years' experience as a Megasys Technician Level III or other Industrial / Semiconductor experience
• 1+ years' experience with Failure Mode and Effect Analysis (FMEA) experience
• Valid US Passport
• Valid Driver's License with no infractions over the past 36 months

Preferred Qualifications:

• Computer skills
• 5+ years of experience working in or at Semiconductor fabs
• Strong mechanical and electrical skills (including Low voltage and signal wiring (AC/DC))
• Demonstrated troubleshooting and problem-solving skills
• Team-focused and collaborative demeanor
• Willing to work alone or with a team
• Reliable and self-motivated
• Committed to Safe and Quality work environment

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.