Field Support Technician 2

Job Summary:
Work with Customer's Operations team to support daily systems operations and trouble shoot issues. Support the repair of Safran Cabin interior parts. Serve as a technical liaison to the customer and facilitate the incoming goods receipt process, mitigating any cosmetic defects to expedite the process. Engage with Safran Cabin Team Members to effectively support the delivery of assemblies. This role will be based at the customer's site.

Summary of Duties:
Level 1
• Support airframe OEM in troubleshooting and resolving non-conformance conditions including troubleshooting, repair, modification, and testing of noted Cabin products
• Support implementation of service bulletins
• Provide clear communication to OEM personnel regarding concerns, questions, and function of products
• Meet all OEM airframe policies and procedures while fulfilling assignment
• Serve as Quality representative designee
• Use precision test equipment, including those used to diagnose and perform functional tests on components and assemblies
• Complete repair records or other paper work associated with product support activities
• Complete and apply all training required by the product OEM
• Perform shop reworks
• Assists in off-wing or aircraft work on demand
• Tasks may vary slightly based on products produced at division.
• Provide some dispositions for discrepancies (as directed by the Lead Hand, product support representative) and perform the required rework/repair in accordance with company and customer specifications, work instructions, engineering prints and work orders. (Disposition of discrepancies may be documented on NCR's (Non Conformance Reports))
• The rework/repair tasks may include and not excluded to the following: Bonding, edgfill, inserts, final assembly adjustments, fiberglass layups, sheet metal part fabrication, electrical installation and crimping, paint touch ups, plumbing installation, tedlar installation. Insulation blankets (Repairs, Engineering changes and Kitting)
• Make suggestions to improve CDZ's product and processes
• Able to support investigations, search drawings and definition data in the system
• Supports meetings as requested (internal / with Customer)

Description: Intermediate- level position with job field.

Travel specifictity
May require travel

Candidate skills & requirements
Education: High school diploma or equivalent. Trade school preferred
Experience: Must have on the job training in a FAL environment
Training in the following;
• Aircraft Structures (Sheet metal)
• Composite Training (Wet lay ups)
• Electrical Training (Installation and trouble shooting)
• Decorative film application (Tedlar)
• Painting (Spray gun application)
• Customer service

Computer Skill: Basic Computer skills
Other Skills:
• Has a mechanical aptitude
• Self-motivated
• Ability to perform work with minimum supervision.
• Escalates more complex reworks to Supervisor
• Willing to take on a level of responsibility and commitment that "will see the job through"

Annual salary
USD 48,880 - 76,810

Job location

Job location
North America, United States, Washington

City (-ies)
Renton

Applicant criteria

Minimum education level achieved
High School Diploma/GED Equivalent

Minimum experience level required
More than 3 years

Additional Languages preferred
English (Fluent)