Application Instructions

At Plateau, we believe that our team is a vital part of our success. Based in Austell, Georgia, Plateau has utilized employee empowerment, solution-focused mindsets, dedication to new technology, and consistent fleet management/growth to become one of the top site infrastructure improvement contractors in the nation.

As a Field Service Technician, you will be diagnosing, troubleshooting, and repairing standard mechanical, electrical, hydraulic, and pneumatic components of the diesel heavy engines including, but not limited to construction equipment. This position reports to the Equipment Manager. To be successful in this position, you should have a strong mechanical aptitude, knowledge of tools applicable to the position, and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Position Description

Specifics of the role

• Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on heavy equipment diesel engines and components.
• Repair and/or replace all components of light and heavy frame assemblies, suspension systems drive trains, electrical systems, steering, braking, material handling, and operator comfort systems.
• Determine extent of necessary repairs, including identifying major engine and transmission overhaul needs, and prepare orders for required services.
• Tune up engines; diagnose computer controls, modules, and air conditioning components using diagnostic equipment.
• Work in a safe manner.

What we expect

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embracing change/improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency

Items to know

• Plateau believes in employee empowerment. With a highly supportive culture and team atmosphere, Plateau trusts and empowers our employees to make a difference by taking accountability for the independent management of their own projects and timelines.
• This role requires an independent self-starter, who will be backed by a highly supportive culture and team atmosphere.
• Employees are responsible for managing their own projects and meeting time expectations.

Position Requirements

• High school diploma or equivalent preferred.
• Prior experience working as a diesel technician
• Course work from accredited trade school, college, or university with emphasis in mechanics, hydraulics, and automotive electronics is desirable.
• CDL preferred, but not required.
• Knowledge of complex hydraulics, electrical, computer and mechanical systems, arc and oxygen acetylene welding, test equipment used to diagnose and repair equipment, and electronic components of vehicles.
• Operate equipment and vehicles with possession of all necessary licenses and certificates.
• Ability to operate a variety of equipment safely to diagnose, adjust, and repair malfunctions; follow oral and written instructions; read and understand operators and repair manuals; work cooperatively with others; work with minimal supervision; and keep required records.
• Ability to read, analyze, and interpret technical information: schematics, technical manuals, technical drawings, technical procedures, and governmental regulations.
• Skilled in basic computer applications, including email and internet usage.
• The ability to communicate through email: sending and receiving email with attachments.
• Ability to ask and properly respond to questions from supervisor and/or other employees.

Equal Opportunity Employer

We are an equal opportunity employer: We do not discriminate based on race, color, national origin, religion, creed, sex, sexual orientation, gender identity, disability, age, genetic information, marital status, military status, membership or activity in a local human rights commission, or status with regard to public assistance, or any other characteristic protected by applicable law.