Film Array Services Sales Representative

Durham, North Carolina

Employer: Biomerieux
Industry: Sales & Key Account Management
Salary: Competitive
Job type: Full-Time
Description

Primary Duties:
  • Drive new business revenue by successfully converting contract expirations into sold extended warranty agreements.
  • Maintain existing customer business to minimize lost service agreement business.
  • Articulate service contract value proposition to customers.
  • Manage pipeline in CRM to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan.
  • Works collaboratively with sales, support, marketing and customers to ensure attainment of customer satisfaction.
  • Administer warranty contract quotes, purchase orders and invoicing.
  • Quote warranty contract offerings to customers.
  • Submits invoices and purchase orders to Customer Service and Finance.
  • Assists customer and internal team with resolving warranty contract billing disputes.
  • Maintain database of current customer instruments/contracts to determine systems with expiring warranty coverage in need of contracts and/or contract renewals.
  • Performs other duties as assigned.

Education, Skills & Experience
  • HS diploma or equivalent is required, A bachelor’s degree in science or business-related field preferred.
  • N o experience required; however, related experience in a sales/lead generating role is strongly preferred.
  • Familiarity with all bioMerieux products is preferred
  • Working knowledge of SAP and Salesforce.com preferred

  • Good problem solving, conflict resolution and decision-making abilities
    • Excellent communication skills, both verbal and written


    • Exceptional customer interaction skills


    • Exceptional organizational skills; detail-oriented


    • Mature and pleasant telephone demeanor


    • Strong basic office and Microsoft Office applications (Word, Excel, PowerPoint) skills


    • Strong interpersonal skillsGood negotiation skills


    • Math and basic finance skills


    • Self-starter and ability to work with little supervision


    • Knowledge of service offerings and sales processes preferred

Created: 2024-08-22
Reference: 48668
Country: United States
State: North Carolina
City: Durham
ZIP: 27703

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