Job Description

Position summary:
The Financial Aid Specialist processes financial aid to include performing needs analysis, resolving student eligibility issues, performing Verification, determining eligibility for financial aid, processing awards including all types of student loans, and adjusting aid including resolving overawards. This position will also provide customer service to students, parents, faculty, staff, and the public through in-person, phone, and email counseling. This position will be responsible for program management in assigned areas of responsibilities (e.g., Federal Grants, Federal Direct Student Loans, etc.).

Required Qualifications

This position requires a self-directed person who works cooperatively, adapts easily and quickly, accepts responsibility, ensures a high level of accuracy with attention to detail, and thrives in a high-volume environment. Knowledge and skill requirements include a bachelor's degree or equivalent training and experience and demonstrated proficiency in prioritizing and managing multiple competing tasks. Candidates should also possess strong verbal and written communication skills, public speaking and presentation skills, demonstrated proficiency with standard office software, and the ability to exercise sound judgment in making difficult decisions.

Preferred Qualifications

Experience working in a financial aid office.

Bachelor's Degree

Pay Band

4

Appointment Type

Regular

Salary Information

Salary commensurate with experience, a budget max of $42,455.

Review Date

May 24, 2024

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges , a school of medicine , a veterinary medicine college, Graduate School , and Honors College . The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Devin Henryat henrde7@vt.eduduring regular business hours at least 10 business days prior to the event.