Financial Aid Specialist

Posting Details

Posting Summary

Working Title Financial Aid Specialist Role Title Program Admin Specialist II Role Code 19212 FLSA Nonexempt Pay Band Position Number 28500062 Agency Patrick & Henry Community College Division Patrick & Henry Community College (Div) Work Location Martinsville - 690 Hiring Range $45,000-$52,000 Emergency/Essential Personnel No EEO Category E-Paraprofessional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
Monday - Friday8:00 am - 5:00 pm schedule, but some evening or weekend hours may be required based on needs.
Sensitive Position No Job Description

Patrick & Henry Community College is a comprehensive two-year institution committed to student success, lifelong learning, and enrichment of the quality of life in the region it serves. Serving Martinsville, Henry County, Patrick County, and the southern portion of Franklin County, P& HCC is a comprehensive open-door institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Patrick & Henry offers 29 associate degree programs, 12 certificate programs and 38 career studies certificate programs. The college also delivers a variety of nontraditional programs such as customized workforce development training, industry-recognized certifications, developmental and transitional programs, and courses for personal enrichment.

Organizational Objectives:
P& HCC staff members work with a student population that reflects the diversity of the of Virginia, with more than 40 percent of current students coming from racially and ethnically diverse backgrounds. Knowledge and understanding of specific needs of underserved populations and a commitment to helping these individuals attain educational success are critical responsibilities of our institution.

Purpose of Position:
Counsel and advise students, parents, faculty, and staff on the various financial aid programs and regulations during in-person and off-campus visits, appointments and calls; accept and review financial aid documents for completion and accuracy; provide guidance on completing all financial aid requirements online and in print to include the FAFSA ; maintain the financial aid budget; Maintain the Veterans budget; maintain the ImageNow processes; serve in all outreach capacities for financial aid; serve as contact for EAB Navigate with financial aid communications to students; to assist with Satisfactory Academic Progress processes and appeals; assist with Veterans programs; advise students of course auditor regulations. To assist students and parents in completing the financial aid process - from the initial application to the receipt of student funds. Serves as lead for technologies related to the FAFSA process, course auditor and ImageNow scanning system. Monitor all SEED applicants for financial aid eligibility; other duties as assigned.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications

• Education, training, and/or work experience equivalent to a bachelor’s degree in administrative office support or related field.
• Excellent oral and written communication skills
• Excellent computer skills
• Ability to maintain confidentiality
• Punctuality, flexibility, and adaptability
• Ability to multi-task
• Ability to work in a fast paced environment.
• Knowledge of federal and state educational financial aid programs
• Organizational and general office skills, including customer service, telephone etiquette, filing and records maintenance
• Computer skills for data entry tasks, generation of reports and business correspondence
• Excellent interpersonal skills to effectively deal with students, parents, faculty, staff and other outside agencies and organizations
• Must possess exceptional oral and written communication skills to effectively assist, guide, and counsel students on the financial aid process while functioning in a fast-paced, highly demanding work environment
• Must be able to maintain confidentiality of highly sensitive information and data
• Ability to interpret federal and state regulations
• Ability to manage multiple responsibilities, in conjunction with excellent and courteous customer service
• Ability to follow written and verbal directions
• Proven ability to work with diverse backgrounds
• Knowledge of conflict resolution methods and ability to mediate and resolve conflicts regarding student financial aid
• Ability to work independently and as a team to achieve team goals.

Additional Considerations Operation of a State Vehicle No Supervises Employees No Required Travel
None

Posting Detail Information

Posting Number CLS_3324P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 09/24/2024 Job Close Date 10/08/2024 Open Until Filled No Agency Website www.patrickhenry.edu/ Contact Name Kierra Stockton Email kstockton@patrickhenry.edu Phone Number 276-656-0203 Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, anEEOemployer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, theVCCSis committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
TheVCCSis anEOEand Affirmative Action Employer. In compliance with the Americans with Disabilities Acts ( ADA and ADAAA ), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.