Description:

AR Analyst Responsibilities:

Conducts unapplied cash research by validating customer payment history

Communicates effectively with customers (via email and phone) to achieve resolution of unapplied cash within service level agreement (SLA)

Participation in discovery; and drive of the implementation, of solutions to limit or prevent future creation of unapplied cash memos

Build and maintain relationships with both external customers and internal teams

Execute special projects as assigned by leadership.

Required Competencies:

Action Oriented- Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Collaborative- Build effective and sustainable partnerships with others to meet shared objectives

Customer Service focused- Build and nurture strong relationships to deliver customer-centric solutions

Nimble Learning- Adapt to varying mediums and actively experiment to utilize successes and failures as tools; to improve the competency in the role

Proficient in Microsoft Office, capable of utilizing multiple systems to complete due diligence

Analytical mindset/ Detail oriented

Effective in Communication- Develop and deliver multileveled communications, that convey a clear understanding of varying and unique needs of different audiences

Education: High School

Additional client information: