FINANCIAL COUNSELOR

Responsibilities

Fort Lauderdale Behavioral Health Center is a 182-bed treatment facility that specializes in quality behavioral health and substance abuse services for youth, adults and seniors. We offer a full continuum of care through an integrated system of inpatient, residential, partial hospitalization and intensive outpatient programs. Progressive professionals in the fields of psychiatry, medicine, nursing, social services, education and activity therapy provide our comprehensive services.

Website: www.ftlauderdalebehavioral.com

The Financial Counselor is responsible for verifying benefits and eligibility for each patient being admitted to the Outpatient Program. The candidate is responsible for counseling the patients verifying the correct demographics and collecting co-payments at the time of admissions. The candidate would become a liaison with the facility and with IDS ensuring that charges are delivered daily and, that cash is reconciled.

Must demonstrate effective customer services skills; collaborate effectively with peers, physicians, and allied staff. Other duties as assigned.

MUST be able to work in a fast-paced environment and multi-task.

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Education/Training:

• High School Diploma or equivalent required. AA or higher education preferred.
• Crisis Prevention Intervention (CPI) required or equivalent

Experience:

• A minimum of three (3) years? experience in admissions and/or collections procedures is preferred.
• Working knowledge of managed care, interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans is preferred.
• A working knowledge of computers and business software program is desired.

Additional Requirements:

• Flexible hours including evening hours until 9:00 PM and may be required to work occasional overtime to meet the needs of the department.

Knowledge, Skills and Abilities:

Knowledge of admissions processes and procedures.

Knowledge of insurance coverage, co-payments and deductibles.

Knowledge of all code procedures.

Knowledge of computers and business software, including Excel.

Knowledge of managed care.

Knowledge of payment planning and billing techniques.

Skill in organizing and prioritizing workloads to meet deadlines.

Skill in telephone etiquette and paging procedures.

Effective oral and written communication skills.

Ability to communicate effectively with patients and co-workers.

Ability to adhere to safety policies and procedures.

Ability to use good judgement and to maintain confidentiality of information.

Ability to work as a team player.

Ability to demonstrate tact, resourcefulness, patience and dedication.

Ability to accept direction and adhere to policies and procedures.

Ability to work in a fast-paced environment.

Ability to meet corporate deadlines.

Ability to react calmly and effectively in emergencies.

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