ETF Operations Analyst

The ETF Operations Analyst plays an integral role in the support of ETF clients and our institutional trade desks. The position includes providing operational support to the front line business unit and Clients directly on reporting and trade research. Responsibilities include but aren't limited to: Providing status of all trades for client which are unmatched or performing fails management and conducting investigations in regards to disputes, erroneous trade bookings and settlements.

Other responsibilities include internal reconciliation of all ETF Client transactions, following up with clients and contra brokers directly to resolve aged fails, providing settlement status to clients intra-day, and performing and presenting client metrics analysis. Being able to take data and articulate a story to clients, the business, counterparties with the aim to be influencial for the better. Continuous Improvement is an essential part of the culture within the greater group, challenging the status quo and innovating to find efficiencies within processing. The role includes interaction with the Front Office Business Unit and other internal support departments such as Trade Processing, Settlement, Corporate Actions and Operations Risk management.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Required Skills: Ability to multi-task and operate under high pressure situations. Strong PC and Microsoft skills (Excel, Word, Access, etc.). Excellent communication skills both verbal and written. Interpersonal skills must be very strong and capable as working in a team enviornment. Must have a keen ability to efficiently manage time and priorities. Must be able to bring proactive and innovative business processing solutions to completion within deadlines and with minimal risk to the organization

Nice to Have Skills & Experience

Desired Skills: Prior ETF operations experience.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.