Fiscal Technician | Student Accounts | N01081

Position Details

Posting Number
N01081

Classification Title
Fiscal Technician

Working Title
Fiscal Technician | Student Accounts | N01081

Employee Group
Staff

Bargaining Unit
AFSCME

Location
Main Campus

Department
Student Accounts

Pay Rate
$44,890

Employment Type
Regular FT

Work Schedule

Position Summary Information

Position Summary

Customer Service:
• Interact with customers via email, phone and in person, to resolve outstanding issues
• Conduct account research and analysis to facilitate customer payments and customer satisfaction
• Familiararity of functional processes of Financial Aid and Academic Records, to assist customers with issues and concerns
• Participation in orientations to facilitate strong customer service and knowledge of SA functions
• Other duties as assigned

Cashier Functions:
• Responsible for balancing cashiers business daily
• Posts student account payments by recording cash, checks and credit card transactions
• Process, post and reconcile miscellaneous deposits
• Daily reconciliation of all monies posted by cashier and lockbox
• Daily reconciliation to monies deposited into Brinks machine
• Contact for armored car service and weekly pickup
• Other duties as assigned

Student Accounts Operations:
• Participate in configuration, testing and maintenance of billing rules
• Comprehension and testing of 1098-T statements
• Prepare, post & understand current student billing
• Prepare, post & understand past student billing
• Prepare customer invoices and reconcile expenses to the general ledger
• Prepare and send third party billings
• Invoice OVR for reimbursement of eligible aid each semester
• Process and maintain all waivers
• Reconcile AR to the GL
• Process refunds due to overpayment on accounts
• Process withdrawals according to PASSHE and SRU policies
• Monitor accounts for holds and apply per guidelines
• Review transcript request for accounts and financial holds
• Review and resolution of OS refund checks
• Prepare and maintain various reports
• Maintain an accurate aging report
• Maintain electronic records and TEAMS spreadsheets that support team collaboration and accounting backup documentation
• Initiate collection process to include email correspondence, phone calls, collection letters
• Resolves collections by examining customer payment plans, payment history, and coordinating contact with AG and 3rd party collections agencies
• Configure and monitor current and past due payment plans
• Other duties as assigned

Student Accounting Internal Controls & Processes:
• Identify and execute the necessary process adjustments within SA systems, this includes testing to ensure accuracy with charging of accounts
• Protects organization's value by keeping information confidential
• Updates job knowledge by participating in educational opportunities
• Provide backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties
• Rely on instructions and pre-established guidelines to perform the functions of the job
• Other duties as assigned

Minimum Qualifications

Two years of experience performing bookkeeping or clerical accounting work; or an associate degree in accounting or business administration.
Intermediate to Advanced Microsoft Excel skills that can be demonstrated.
Experience working with diverse populations.
Successful campus interview and passing a criminal background check required.

Preferred Qualifications

SAP or large ERP software experience.
Experience with database management.
Communication experience working in a human services or educational environment, with strong customer service background.

Posting Detail Information

Posting Date
09/04/2024

Closing Date

Open Until Filled
No

Notice of Non-Discrimination

Slippery Rock University of Pennsylvania does not discriminate on the basis of race, color, gender, sexual orientation, national origin, religion, age, disability, age/or veteran status in its programs or activities in accordance with Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Assistant Vice President of Human Resources & Compliance/Title IX Coordinator
008 Old Main Building
104 Maltby Avenue
Slippery Rock University
Slippery Rock, PA 16057
724.738.2016

Respect for Individuals in the Community

Slippery Rock University provides an environment that respects, encourages, and promotes the talents and contributions of all. Slippery Rock University values a community with a shared sense of purpose, where people demonstrate mutual respect and appreciation. Slippery Rock University values diversity that honors and includes all persons regardless of age, creed, disability, ethnic heritage, gender, gender identity, race, religion, sexual orientation, or socioeconomic status in academic and extracurricular endeavor, in the working environment, and in the daily life of the university community.

Special Instructions to Applicants

Please provide three professional references in the application.

Recommended candidate will be required to complete criminal background checks, including Act 34 (State Police); Act 151 (Child Abuse); and Federal Criminal ( FBI ) clearance prior to appointment.

Full consideration given to resumes received by September 19, 2024.