Float Certified Medical Assistant

GENERAL SUMMARY :

The Medical Assistant provides appropriate care to patients within the scope of Florida Statues Title XXXII: Regulations of Professionals and Occupations. Chapter 458. Medical Assistants assist in various aspects of medical practice until the direct supervisor and responsibility of a physician. Responsibilities may include: patient care management, administrative and clinical procedures. . In all practice endeavors the medical Assistant will adhere to ethical and professional practice.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES :

All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Front Office/Non-Clinical Duties:

• Performs front office duties as assigned.

• Reviews appointment bookings in advance and ensure patients receive appointment reminders.

• Verify and validate insurance prior to appointment date.

• Completes check in process, securing copays and balance amounts.

• Verifies consent forms are completed and up to date.

• Maintains timely flow of patients and keep patients up to date of any delays.

• Responds to and returns in-coming telephone calls in a timely manner.

• Check out patient from visit and schedule the next visit

Clinical Duties:

• Completes chart abstraction/prep chart activities prior to patient visit.

• Rooms patient and completes screenings, history taking, vitals signs, medication reconciliation, and other relevant intake needs.

• Prepares the patient and room for physical assessment or procedure.

• Educate patients regarding tests, medications, diet information

• Completes Point of Care Tests and phlebotomy as ordered

• Informs physician of any critical results or abnormal results

• Assists with procedures such as ECG, vaccines, injectables, wound care, vision and hearing tests, suture removal, urine catheterization.

• Assists with inbaskets throughout the day

• Proficient in sterile technique

• Administers prescribed medications and treatments in accordance with AHMG policies and medical standards.

• Ensures medical equipment is functioning and up to date.

• Ensures adequate supplies and medications are not expired.

• Responsible for preparation of exam rooms including restocking of treatment areas and disinfecting of exam tables and counters.

• Practices Body Substance Isolation. Ensures that PPE is available at all times in each exam room and adheres to proper precaution level and technique.

• Demonstrates responsibility/knowledge about commonly used medication.

• Assists with completion of prior authorizations utilization

• Completes logs for CLIA compliancy and other regulatory bodies.

• Follows AdventHealth policy on cleaning and sterilization of instruments.

• Answer phone calls relating to clinical needs and triages appropriately

Other:

• Complies with office policy and procedures for OSHA, CLIA and Infection Prevention standards.

• Supports the development of staff teamwork by being willing to assist patients, visitors and co-workers when necessary to facilitate a smooth workflow.

• Maintains the confidentiality of employees' and patients' administrative and medical information, with no infractions.

• Assists with completion of paperwork relating to worker's compensation, FMLA, DME etc.

• Continuously strives to improve pt satisfaction by going above and beyond

• Adheres to the AdventHealth Corporate Compliance Plan, and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

• Required to float to all AdventHealth Medical practices, within market, and understands schedules can change based on needs, daily, therefore flexibility needed.

• Ability to work in a matrix system report directly to manager as well as site manager for daily job-related duties. This includes excellent communication skills to ensure all matrix leaders are informed.

• Assists virtually when other practices require assistance.

• All other job duties as assigned.

Qualifications
KNOWLEDGE AND SKILLS REQUIRED:

• Display a caring and professional consumer focus attitude at all times

• Able to communicate in writing and verbally clearly and effectively with patients and co-workers.

• Demonstrates ability to utilize numerous technology software, such as the Electronic Health Record (EHR).

• Updates clinical and medical knowledge by participating in educational opportunities for professional growth.

• Proactively suggests quality improvement ideas and patient safety ideas

KNOWLEDGE AND SKILLS PREFERRED:

• Knowledge of EHR

EDUCATION AND EXPERIENCE REQUIRED :

• Minimum of a High School Diploma or Equivalent

• Graduate of an accredited Medical Assistant program

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED :

• BLS Certification (condition of employment)

• Certified or Registered medical assistant certification from an AdventHealth approved certified body.

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